QA Developer
Talentmate
Philippines
15th January 2026
2601-20797-7
Job Description
- At least 2 years experience in QA (Quality Assurance) with React, React Native, JEST (Firebase, SQL experience also desirable)
- Write automated tests for automated testing for React Native (JEST etc)
- Help reproduce technical bugs/issues and ensure resolution of these.
- 50% of the time communicate with customers using our customer service messenger (live chat) to resolve technical issues and answer technical inquiries.
- Offer technical customer support to existing users of UTAK.
- Give feedback to tech team on how to improve the customer experience so the apps are more user friendly and reduce friction for customers.
- Help customers install and update software to the latest version on their own devices as well as find answers to hardware issues e.g. printers, barcode scanners, customer display screens.
- Liaise with the dev team about technical issues/bugs and anything that needs to be escalated. Take charge for ensuring the resolution of any issues. Manage the Notion board and assign and resolve tickets.
- Write knowledgeable articles on common technical FAQs and resolutions to common issues to improve our self-help content
- Manually test new features on Android, iOS and web apps. React and React Native.
- In charge of Crashlytics minimising android and ios crashes.
- In charge of optimising app performance in terms of loading speeds and minimising data costs.
- Verify fixes and collaborate with the dev team on regressions and improvements
- Help to write manual test guides for general product testing and new releases
- 2+ years of experience in Quality Assurance (QA) for web and mobile applications
- Hands-on experience testing React and React Native applications
- Experience writing and maintaining automated tests (e.g. Jest)
- Strong experience with manual testing across Android, iOS, and web
- Proven ability to reproduce, document, and verify bugs, and work through them to resolution
- Experience collaborating closely with developers to validate fixes, regressions, and improvements
- Comfortable providing technical customer support, including live chat communication with users
- Ability to explain technical issues clearly to non-technical users
- Experience helping users with software installation, updates, and basic hardware troubleshooting (e.g. printers, barcode scanners, displays)
- Familiarity with bug tracking and ticket management tools (e.g. Notion or similar)
- Experience writing technical documentation or FAQs for self-help and support content
- Strong communication skills and ability to take ownership of issues end-to-end
Job Details
| Role Level: | Associate | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Quezon City National Capital Region |
| Company Website: | http://utak.io | Job Function: | DevOps & QA |
| Company Industry/ Sector: |
Software Development | ||
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