Project And Programme Management

Some Careers Have More Impact Than Others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Program Manager.

The Program Manager leads complex, multi-workstream transformation programs that have significant strategic, regulatory, or operational impact on the bank. This role defines the program vision, orchestrates cross-project alignment, and ensures that the program delivers measurable business outcomes and long-term capability uplift. The Program Manager operates at senior leadership levels, driving decision-making, influencing investment priorities, and ensuring holistic risk, financial, and change governance across the portfolio.

Principal Responsibilities

• Own end-to-end leadership of a multi-project transformation program, including strategy definition, governance, and delivery oversight.
• Develop the program vision, success criteria, integrated roadmap, and overarching delivery strategy.
• Establish and lead governance forums, steering committees, and senior stakeholder engagement structures.
• Oversee project managers and workstream leads, ensuring alignment of scope, interdependencies, and timelines.
• Manage program-level risks, issues, financials, and benefits realization with a holistic and forward-looking approach.
• Shape investment proposals, business cases, and funding strategies for executive approval.
• Drive cross-functional alignment across business, technology, operations, risk, and external partners.
• Ensure program outcomes support the bank’s strategic objectives, regulatory commitments, and long-term operating model.
• Champion enterprise change standards, ensuring consistent execution, quality assurance, and compliance.
• Lead executive-level communication, presenting program progress, challenges, and recommendations.
• Provide leadership across multiple teams, managing project managers, BAs, and workstream leads.
• Influence senior executives and stakeholders across business lines, enabling consensus on complex issues.
• Act as a thought leader, challenging existing practices and shaping the bank’s transformation agenda.
• Coach future leaders by developing talent, providing structured feedback, and fostering capability uplift.
• Deep expertise in complex program delivery across financial services, including regulatory, digital, operational, or enterprise-wide change.
• Mastery of program and portfolio management frameworks, benefits management, and strategic planning.
• Ability to design and oversee target operating models, transformation roadmaps, and large-scale change strategies.
• Strong command of risk management, financial governance, vendor management, and interdependency planning.
• Advanced proficiency in analytical tools, executive reporting, and scenario modelling to support senior decision-making.
• Experience overseeing multiple delivery methodologies (Agile at scale, hybrid governance models, enterprise PMO frameworks).
• Demonstrate resilience and sound judgment when navigating ambiguity, escalations, and high-stakes decision-making.
• Drive a culture of accountability, transparency, and high performance within the program team.
  
  

Requirements

Knowledge

• Deep expertise in complex program delivery across financial services, including regulatory, digital, operational, or enterprise-wide change.
• Mastery of program and portfolio management frameworks, benefits management, and strategic planning.
• Ability to design and oversee target operating models, transformation roadmaps, and large-scale change strategies.
• Strong command of risk management, financial governance, vendor management, and interdependency planning.
• Advanced proficiency in analytical tools, executive reporting, and scenario modelling to support senior decision-making.
• Experience overseeing multiple delivery methodologies (Agile at scale, hybrid governance models, enterprise PMO frameworks).
  
  

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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