Operator Surveillance

Quezon City, Philippines | Posted on 10/27/2026

Safeguard the integrity of casino operations.

Monitor, identify, and report any irregular, suspicious, or unlawful activities, providing an initial analysis of findings and ensuring that relevant senior team members are promptly informed.

Report any actual or suspected breaches of law or authorized procedures to Surveillance Management.

Accurately document all activities, reviews, incidents, procedural violations, disputes, equipment issues, and any other relevant information in accordance with Surveillance Management directives and established policies and procedures.

Conduct reviews of gaming and cash-handling operations, as requested by other departments or Surveillance Management, to verify compliance with procedures, confirm that no illegal acts have occurred, and ensure the continued integrity of operations.

Consistently uphold the highest standards of integrity, confidentiality, and professionalism.

Review footage and shared information to confirm accuracy and ensure there are no errors or omissions.

Verify that all completed reviews meet the level of detail and accuracy

Observing gaming and cash handling areas using advanced IT systems in accordance with standard operating procedures (ACSC, Synectics, etc).

Requirements

Good working knowledge of Microsoft Office Suite, Outlook, etc.

Ability to adapt to the introduction of new technologies and systems.

Ability to concentrate for extended periods of time

Bachelor’s degree or equivalent.

Casino & Cash Handling/experience -understanding/detection of illegal activities.

Report writing; familiar with basic computer applications/window-based operating systems.

Microsoft applications, knowledge of Casino Systems.