Now Hiring Customer Service Representative At Quezon City Bridgetown

Now Hiring: Customer Service Representative Lexxus CVS Account

Location: Metro Manila Bridgetowne, Quezon City

Work Setup: On-site

About The Role

We are looking for dynamic, empathetic, and detail-oriented Customer Service Representatives to support our prestigious Lexxus CVS Account at our state-of-the-art site in Bridgetowne, Quezon City. In this role, you will be the voice of our brand, handling customer inquiries, resolving issues with care, and delivering exceptional service that keeps our clients smiling.

Whether you are a fresh graduate eager to kickstart your career or an experienced professional looking for a highly competitive account, we want you on our team!

What We Offer (Compensation & Benefits)

Basic Monthly Salary: 18,000 to 23,000 (depending on experience and qualifications)

Night Shift Premium: 20% Night Differential

Healthcare on Day 1: Comprehensive HMO coverage for you starting your very first day

HMO Dependent Coverage: Ability to enroll your dependents upon certification

Financial Protection: Life and Accident Insurance coverage

Career Growth: Annual performance-based salary increases

Extra Annual Pay: Both 13th and 14th-month pay to boost your earnings

Who We Are Looking For

To ensure high-quality service delivery, candidates must meet at least one of the following educational and experience pathways:

Pathway A: College Graduate of any 4-year course (Open to fresh graduates; no prior experience required).

Pathway B: Completed at least 2 years in College (minimum of 72 units completed successfully) PLUS at least 6 months of customer service-related experience (BPO or non-BPO equivalent).

Core Requirements

Good to excellent English communication skills (written and verbal).

Basic computer literacy and comfortable navigating multiple system windows.

Willingness to work on shifting schedules, including night shifts, weekends, and holidays.

Ready to work on-site at our office in Bridgetowne, Quezon City.

Key Responsibilities

Answer incoming customer inquiries regarding products, services, billing, or account management with professionalism and empathy.

Troubleshoot customer issues patiently and escalate complex situations to the appropriate team when necessary.

Accurately document all customer interactions, feedback, and actions taken in the database.

Meet and exceed individual performance targets (KPIs) such as Quality Assurance scores, average handling time, and customer satisfaction.

Send your resume now!