Now Hiring CSR For Lexxus ISM Account At Bridgetowne

Now Hiring: Customer Service Representative for Behavioral Healthcare Account

Work Location: Robinsons Bridgetowne Giga Tower, E. Rod Jr. Ave., Brgy. Ugong Norte, Quezon City (Onsite)

Monthly Salary: 18,000 19,000

Operating Hours: Night Shift (US Account)

Target Start Date: Immediate / ASAP

The Mission

Be the voice that guides individuals toward healing and wellness. In this role, you will manage vital communications for a premier Behavioral Healthcare Account. You will assist patients, mental health professionals, and medical institutions with inquiries regarding therapy benefits, program eligibility, and healthcare coordination.

This isn't just a data entry or typical customer service role; it is an opportunity to provide clarity, reassurance, and critical administrative support to individuals navigating their mental health journeys.

Candidate Profile

We are looking for clear communicators who bring a balance of focus and empathy to the workspace.

Technical & Educational Criteria

Option A: University/College Graduate (Any discipline). No prior work experience requiredwe provide full, paid training!

Option B: Undergraduate (Completed at least 2 years of college). Must possess a minimum of 6 months of continuous work experience (BPO or non-BPO).

Essential Strengths

Conversational fluency and strong comprehension skills in English.

Active listening skills paired with a professional, respectful phone etiquette.

Ability to handle confidential patient details with extreme care (HIPAA guidelines).

Absolute readiness to work onsite in Bridgetowne, QC, on a fixed or rotating night shift.

Rewards & Total Compensation

Your dedication to healthcare service comes with a premium suite of benefits designed to support you and your family:

Salary: 18-19000

Other Benefits

• 20% Night differential
• HMO coverage for employee upon Day 1 and HMO dependent upon certification
• Life and Accident Insurance
• Annual increase based on performance
• 13 and 14th month Pay
  
  

How to Fast-Track Your Application

We are prioritizing candidates who can start immediately.

Step 1: Digital Registration Submit your updated resume highlighting your educational background and any matching work history.

Step 2: Onsite Evaluation Proceed to our recruitment floor located at the Robinsons Bridgetowne Giga Tower, E. Rod Jr. Ave., Brgy. Ugong Norte, Quezon City for your communication screening.

Step 3: Account Matching & Offer Pass the behavioral account evaluation, clear your pre-employment medical checks, and lock in your Day 1 health insurance!

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