Job Description

Customer Service Representative – Technical Support

Technical Support Account | Up to ₱26,000/month | Quezon City | Onsite

We are hiring Customer Service Representatives for a Technical Support Account in Quezon City. No BPO experience is required. Fresh graduates, first-time job seekers, and career shifters are welcome to apply.

Job Details

  • Position: Customer Service Representative
  • Account: Technical Support
  • Salary: Up to ₱26,000 monthly basic salary
  • Location: West Avenue, Quezon City
  • Work Setup: Onsite
  • Employment: Full-time
  • Experience: No BPO experience required
  • Training: Paid training from Day 1

Qualifications

  • High School or Senior High School graduate
  • College level or graduate is an advantage
  • No BPO or call center experience required
  • Fresh graduates and first-time job seekers are welcome
  • Career shifters are encouraged to apply
  • Good English communication skills
  • Basic computer skills
  • Willing to learn technical processes
  • Willing to work onsite and on shifting schedules

Responsibilities

  • Assist customers with technical concerns and inquiries
  • Provide basic troubleshooting and clear solutions
  • Guide customers through troubleshooting steps
  • Handle account, product, and service concerns
  • Document customer interactions accurately
  • Escalate complex concerns when necessary
  • Maintain quality and customer satisfaction standards

What You Get

  • Up to ₱26,000 monthly basic salary
  • Performance incentives and bonuses
  • Paid training from Day 1
  • Continuous learning and upskilling
  • Customer service and technical support experience
  • Career growth opportunities

No BPO experience? No problem. Start your BPO career in Technical Support and build valuable customer service and troubleshooting skills.


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Quezon City National Capital Region
Company Website: https://caldwellph.com/ Job Function: Customer Service
Company Industry/
Sector:
Other

What We Offer


About the Company

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