Modern Trade Specialist

Job Title: Modern Trade Specialist

Department: Sales

Work Set Up: Hybrid

Reports To: Sales Manager-Offline Sales

Job Summary

The Sales Operations Specialist for Modern Trade supports operations by ensuring accurate sales tracking, stock availability per door, and efficient inventory planning under a consignment model. This role ensures that each store is properly stocked, monitored, and supported to drive sell-out performance.

Key Responsibilities

Sales Tracking & Performance Monitoring

• Track sell-out performance per Watsons store (door level)
• Identify top and underperforming stores
• Provide regular performance insights and reporting
• Maintain clean and accurate store-level data
  
  
  

• Monitor stock levels per store and ensure availability
• Support replenishment planning based on sell-through trends
• Coordinate with SCM for stock allocation and delivery
• Flag OOS risks and take proactive action
  
  
  

• Track consignment inventory movement and aging
• Monitor slow-moving, near-expiry, and overstock items
• Recommend redistribution and corrective actions
• Ensure healthy inventory levels across stores
  
  
  

• Execute promo enrollment in Watsons systems based on approved mechanics
• Ensure correct SKU mapping, pricing, and promo setup as instructed
• Coordinate with internal teams to complete all promo requirements
• Maintain and update promo tracker for Watsons activities
• Validate completeness of setup before launch (pricing, SKUs, timing)
• Flag discrepancies, risks, or missing details to Sales Manager
  
  
  

• Ensure SKU readiness, pricing alignment, and stock availability for campaigns
• Coordinate with Marketing, SCM, and Execution teams
• Monitor product availability during campaign periods
  
  
  

• Maintain accurate reporting across systems and trackers
• Ensure consistency between sales, stock, and reports
• Support reporting requirements for internal and retail partners
  
  
  

• Sales tracking accuracy
• Stock availability rate (%)
• Replenishment turnaround time
• Stock transfer completion rate
• OOS incidents
• Promo setup accuracy & readiness
• Inventory balance across kiosks
  
  
  

• Bachelor’s degree in business, Operations, Supply Chain, or related field (preferred)
  
  
  

• 1–3 years experience in sales operations, retail analytics, inventory coordination, or Modern Trade support
• Exposure to Modern Trade accounts (Watsons or similar) is a strong advantage
  
  
  

• Sales & Inventory Analysis
• Reconciliation & Variance Management
• Performance Reporting
• Account Coordination & Documentation
  
  
  

• Highly analytical and detail-oriented
• Strong sense of ownership and accountability
• Structured problem solver
• Effective cross-functional communicator
• Comfortable working with data and operational complexity
  
  
  

• Primarily office-based with coordination across Sales, Retail Operations, Retail Execution, SCM, and Finance
• Occasional store visits for validation or audit support
• May require extended hours during month-end, audits, or key Watsons deadlines