Job Description

The Manager, Risk Intelligence and Analytics will report to the Director, Risk Intelligence and Analytics in Global Risk Intelligence and Technology (GRIT) function, supporting Global Operational Risk and Resilience Oversight (ORRO) function mission and vision. The role will be responsible for delivering various functional capabilities including but not limited to analytics, Large Language Models, reporting, modeling, automation, and other related operational risk management activities, as well as supporting the development and execution of the relevant roadmaps and plans for the function.

This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.


Key Responsibilities


The incumbents role will be to deliver ongoing analysis, modeling, reporting, and automating required processes. This includes preparation data, large language model used cases, working with automation COE and Analytics group, ongoing automation of reports and other ad-hoc requests for delivery to the Company’s Chief Risk Officer, executive and Board risk committees required analytics and reporting.


Key responsibilities include, but are not limited to:

  • Preparation of monthly, quarterly, and annual ORRO related reporting for the Company’s Chief Risk Officer, executive, and Board risk committees.
  • Automation of monthly, quarterly, and annual ORRO related reporting within the intelligence function.
  • Lead the automation of processes for collecting and analyzing data across the enterprise, ensuring accuracy and efficiency.
  • Monitor, optimize, and provide training on automated systems, while identifying opportunities for further automation and process improvements.
  • Supporting the delivery of machine learning, large language model and other related analytics projects within ORRO.
  • Provide support to Risk and Technology Tooling team on data ingestion, clean-up, mapping etc. (e.g., data analysis, data clean-up, validation, creating and maintenance of reports and dashboards)
  • Identifying opportunities for creating efficiencies within reporting framework and processes.
  • Assist in testing, cleaning, and preparing data for reporting readiness.
  • Assist in the generation of reports and ensuring accuracy in the metrics being reported.
  • Assist with documenting processes, procedures, project work and ad hoc request as required.


Qualifications


  • Knowledgeable in financial services, insurance, and technology risk management.
  • Proficient in Power BI and Power Platform (particularly PowerApps, PowerAutomate) for creating interactive dashboards, automating workflows, and developing custom applications.
  • Skilled in dashboard design with a focus on UI/UX.
  • Experience in big data analysis, including the use of Azure and Databricks to process and interpret large datasets.
  • Expertise in statistical software (e.g., Python, R) and risk management tools, along with experience in automating data processes and implementing digital solutions.
  • Knowledgeable in database schemas, data modeling, and ETL processes.
  • Strong reporting skills, with attention to detail and the ability to work under tight deadlines, ensuring precise and accurate financial risk analysis.
  • Highly organized individual with strong time management and organizational skills.
  • Self-starter with the ability to work independently.
  • Excellent collaborative and relationship building skills; showing tact and diplomacy in dealing with others.
  • Ability to learn quickly and be comfortable with adjusting to ad-hoc changes in workflow.


When you join our team:

• We’ll empower you to learn and grow the career you want.

• We’ll recognize and support you in a flexible environment where well-being and inclusion are

more than just words.

• As part of our global team, we’ll support you in shaping the future you want to see.



Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Quezon City National Capital Region
Company Website: http://www.manulife.com Job Function: Security & Risk Management
Company Industry/
Sector:
Insurance

What We Offer


About the Company

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