Lead Web Experience Specialist

About Us

We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. 

Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today!

Job Objective

The Lead Web Experience Specialist manages digital content and functionality across all Copeland websites, including Optimizely and WordPress. The role involves maintaining and testing web components and collaborating with Marketing and IT teams to evaluate deployment outcomes.

Website Development and Maintenance (55%)

• Assist in creating, updating, and auditing website pages as directed.
• Support website governance through basic site, page, and asset reviews.
• Help monitor and improve internal search results.
• Contribute to the implementation of website architecture, design, and functionality based on established guidelines.
• Support the deployment of website updates, ensuring performance and security standards are met.
• Work with cross-functional teams to gather and apply website content and functionality requirements.
• Help troubleshoot and escalate technical issues related to website performance, hosting, and integrations.
  
  

Technical Support and Implementation (15%)

• Apply working knowledge of front-end and back-end development technologies (e.g., HTML, CSS, JavaScript, and frameworks).
• Assist in evaluating and implementing tools, frameworks, and plugins to improve website functionality.
• Support the analysis and documentation of technical solutions.
• Run basic website performance tests and report findings.
• Build and maintain website prototypes or mockups as needed.
  
  

Integration (25%)

• Coordinate with marketing, content, and IT teams to support CRM, analytics, and third-party API integrations.
• Help ensure smooth integration between the website and other business systems.
• Implement approved scripts and codes to support digital marketing initiatives (e.g., UTM parameters, Google reCAPTCHA, redirection, JSON, etc.).
  
  

Additional Functions (5%)

• Perform other related duties as assigned, in alignment with the company’s vision, mission, and policies.
  
  

JOB SPECIFICATIONS

EDUCATIONAL BACKGROUND

• Bachelor degree in Computer Studies, Information Systems
  
  

Work Experience Or Training

• 2-3 years’ experience in maintaining and supporting different website in an enterprise environment
• Experience working with Content Management System (specifically Optimizely and WordPress) and SEO Tools is a plus
• Hands on experience in Web Development such as HTML, CSS, JavaScript, jQuery, AJAX function
• Experience on web service integration (JSON and API)
• Familiarity with debugging tools such as Chrome Inspector
• 1-2 years relevant experience in working with web content styles and branding guidelines
• SEO experience
• Experience working in a global environment
• Familiarity with software Adobe Suite such as Photoshop
• Excellent written and spoken communication skills in English Experience working with Content Management System (specifically Optimizely) and SEO Tools is a plus
• Excellent written and spoken communication skills in English
  
  

Skills And Abilities

• Excellent knowledge in HTML, JavaScript, CSS, and jQuery
• Familiarity with CSS Framework like Bootstrap
• Use of version control and Repository (GitHub)
• Understanding of Object-Oriented programming and design patterns
• Excellent written and spoken communication skills in English. Ability to speak or write in another language is an advantage but not required, unless identified by the customer and support requirements
• Computer application skills such as MS Office, Mainframe and other Business Systems and Tools
• A strong sense commitment to get the job done accurately and with high quality
• Strong attention to detail
• Ability to assume cross-trained function in the event of low utilization
• Ability to assume back up functions in the event of skills and capacity constraints
  
  

Other Work Conditions

• Willing to work on shifting operations which may include weekends with scheduled days off, to support the assigned business and customers
• Must be able to effectively and independently function while maintaining a positive energy level in an environment of constantly shifting demands
  
  

Our Commitment to Our People

Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial.

Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally.

Flexible and competitive benefits plans offer the right options to meet your individual/family needs. We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. 

Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team!

Our Commitment to Inclusion & Belonging

At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland.

Equal Opportunity Employer

Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.

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