Job Description

We are looking for a Human Resources Generalist (HR Generalist) to support HR operations and people operations initiatives across the employee lifecycle. This role plays a key part in ensuring smooth HR administration, employee relations, policy compliance, and HRIS data management.

The HR Generalist will assist in onboarding, employee support, labor relations coordination, timekeeping administration, and HR policy implementation while ensuring compliance with Philippine labor laws and internal HR policies.

The ideal candidate thrives in a fast-paced HR environment, demonstrates strong organizational and problem-solving skills, and is committed to delivering a positive employee experience.

Key Responsibilities

  • Employee Lifecycle Administration
  • Support employee onboarding, offboarding, promotions, and internal transfers.
  • Maintain accurate employee records and HRIS data to ensure compliance and operational efficiency.
  • Assist in preparing employment documentation, contracts, and personnel files.
  • HR Policy & Process Governance
  • Ensure consistent application of HR policies, procedures, and company guidelines.
  • Collaborate with leadership and governance teams to review and update HR policies when needed.
  • Support the implementation of HR compliance initiatives across the organization.
  • Employee Relations & HR Support
  • Serve as a primary point of contact for employee inquiries regarding HR policies, benefits, and workplace concerns.
  • Assist in handling employee relations cases, grievance procedures, and conflict resolution.
  • Support investigations and documentation related to workplace issues when necessary.
  • Labor Relations & Compliance
  • Assist in managing labor relations matters and compliance with Philippine labor laws.
  • Support documentation and preparation for labor negotiations, employee disputes, or regulatory inquiries.
  • Coordinate with internal teams and external stakeholders when needed.
  • Timekeeping & Leave Administration
  • Monitor attendance, leave requests, and timekeeping records in accordance with company policies.
  • Provide guidance to employees and managers regarding leave policies, attendance policies, and HR procedures.
  • Ensure timekeeping records are accurate for HR reporting and payroll coordination.
  • Records & Data Integrity
  • Maintain HRIS systems, employee databases, and personnel records with a focus on accuracy and confidentiality.
  • Generate HR reports and workforce data analysis to support management decisions and HR audits.
  • Ensure proper documentation, filing, and record management for HR compliance.

Minimum Qualifications

Basic Qualifications:

  • Bachelor’s degree in Human Resources, Psychology, Business Administration, or related field
  • 1–2 years experience in HR operations, HR administration, or HR generalist roles
  • Strong understanding of employee relations, HR policies, and HR processes
  • Knowledge of Philippine labor laws and HR compliance standards
  • Experience handling employee concerns, grievance procedures, or workplace investigations
  • Strong organizational, communication, and problem-solving skills

Preferred Qualifications

  • Experience working with HRIS platforms or employee management systems
  • Experience in HR reporting and HR data management
  • Exposure to labor relations or compliance-related HR work
  • Ability to manage multiple HR processes simultaneously

Skills & Competencies

  • HR Operations & HR Administration
  • Employee & Labor Relations
  • HR Policy Implementation
  • Labor Law Compliance
  • HRIS Data Management
  • Timekeeping & Leave Administration
  • Conflict Resolution
  • HR Documentation & Reporting

Tools & Systems

  • Lark
  • People Navee (HRIS / Employee Management System)
  • Microsoft 365
  • SAP Business One


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Quezon City National Capital Region
Company Website: https://direcbusiness.com/ Job Function: Human Resources (HR)
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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