HCP Admin Associate AC Manila

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an HCP Admin Associate, you will play a pivotal role in maintaining regulatory compliance and managing risks for clients, providing advice and solutions within our Risk and Compliance practice. You will help organizations navigate complex regulatory landscapes and enhance their internal controls to mitigate risks effectively. As an Associate, you will focus on learning and contributing to client engagement and projects while developing your skills and knowledge to deliver quality work. You will be exposed to clients to learn how to build meaningful connections, manage and inspire others, and grow your personal brand by deepening your technical knowledge of firm services and technology resources.

In this role at PwC Acceleration Center Manila, you will provide advisory and practical support to teams across a wide range of specialist risk and compliance areas. You are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow, taking ownership and consistently delivering work that drives value for our clients and success as a team. You will build a brand for yourself, opening doors to more opportunities within our Business & Supply Chain Operations network.

Responsibilities

• Managing HCPs, HCOs, patients and pharmaceutical stakeholders both pre-and-post engagement, providing high-quality, white-glove interactions
• Addressing external expert onboarding challenges, supporting the issuance of contracts as needed, and facilitating redline requests and escalations
• Handling complex external expert inquiries with a high degree of care and follow through, supporting invoice/payment queries and answering business owner questions
• Supporting risk management initiatives by providing advisory and practical assistance to teams across various risk and compliance areas
• Navigating complex regulatory landscapes to enhance internal controls and mitigate risks effectively for clients
• Applying compliance advisement and oversight to maintain regulatory standards and manage contractual risks
• Handling confidential information with discretion and adhering to business ethics
• Reviewing contracts and master agreements to identify and mitigate potential risks
• Gathering and analyzing information from diverse sources to discern patterns and inform decision-making
• Actively listening and communicating clearly to express ideas and check understanding within the team
• Adopting habits that sustain performance and contribute to personal and professional development
• Building commercial awareness by understanding how the business operates and its broader objectives
• Upholding professional and technical standards, including adherence to the firm's code of conduct and independence requirements
  
  

• At least 3 years of experience in life science meetings and events, pharmaceutical, device or healthcare setting working with HCPs, HCOs or patients
• Understanding of HCP engagement compliance and regulatory environment both domestically and internationally
• Currently pursuing or have completed a Bachelor's or Master's degree
• Client service associate positions are entry-level roles intended for job seekers who are completing or have recently completed their final academic year of educational requirements.
• Oral and written proficiency in English required
• Proficiency in one of the following languages is preferred: Mandarin Chinese, Vietnamese, Thai, Bahasa Indonesia, or Korean
  
  

• Familiarity with advanced Excel, HCP engagement software, and CRMs
• Excelling in communication and active listening
• Handling confidential information with discretion and business ethics
• Reviewing contracts and mitigating contractual risks
• Accepting feedback and applying it for personal growth
• Adapting to diverse client needs and team dynamics
• Developing commercial awareness and understanding business operations
• Applying professional standards and compliance advisement