Freshservice Support Specialist — Onsite Cubao 8x5
Talentmate
Philippines
26th October 2026
2610-19098-95
Job Description
Questronix Corporation is seeking an IT helpdesk professional to provide Freshservice administration and technical support onsite in Cubao. You will manage incidents, configure workflows, SLAs, and automation, integrate with Jira/Slack, and ensure system uptime.
The role requires a Bachelor's in IT, 1–2 years in technical support, strong communication, and the ability to work 8x5 with OT. Onsite Cubao location; opportunity to optimize IT service delivery and user enablement.
Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Quezon City National Capital Region |
| Company Website: | http://www.questronix.com.ph | Job Function: | Customer Service |
| Company Industry/ Sector: |
IT Services and IT Consulting | ||
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