Executive Assistant

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

This role is integral to the smooth and effective operation of the GML Team Leaders office. Reporting to the Chief of Staff, the Executive Assistant will provide high-level administrative, logistical, and project support to ensure the Team Leader can focus on strategic priorities.

Key Responsibilities

• Calendar and Meeting Management
• Proactively manage and maintain the team leader’s complex calendar.
• Schedule internal and external meetings across multiple global time zones, ensuring all necessary materials and logistics are prepared.
  
  

• Travel and Logistics
• Handle all aspects of complex international and domestic travel planning, including flight, accommodation, and ground transportation bookings.
• Prepare detailed logistical and travel memos to ensure smooth transitions between appointments.
  
  

• Financial Administration
• Manage and process the team leader’s monthly expenses.
• Prepare and submit accurate expense reports on time.
  
  

• Communication and Information Management
• Draft email communications (tee-ups) on behalf of the team leader, ensuring alignment with the team’s voice and objectives.
• Prepare meeting briefs ahead of calls and/or physical meetings, giving key background info on organizations, as well as biographical info.
  
  

• Salesforce Management
• Manage critical data and documents, including uploading information and records onto Salesforce to support team information management
  
  

• People First Operations
• Sending the monthly newsletter to the People First Community
• Logistical support for People First Talks, including, but not limited to, liaising with language translators
• Other People First Community needs as they arise