DE034148-Order To Cash Ops Manager

Talentmate

Quezon City National Capital Region,

Philippines

4th November 2026

2611-18702-4356

Full-Time Operations Management Software Development

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Order to Cash Ops Manager WORK SETUP: Return to Office OVERALL PURPOSE: The person will be responsible for overseeing teams of Processors and Analysts under Accounts Receivable/Collections. He/ she has performance oversight for their team and ensures that productivity and quality metrics are met and reported. He/ she also oversees complex cases and customers and troubleshooting. RESPONSIBILITIES: Production Supervision and Support

Coordinates individual and team work assignments

Monitors workload balancing

Supports high-quality work through a positive environment

Monitors team members performance with the focus on improvement Service Level Agreements and Performance Metrics

Ensures individual and team service levels are met or exceeded

Assists in reviewing daily, weekly and monthly service levels and provides recommendations for improvements

Front line contact for questions or issues surrounding service levels Quality

Participates in providing feedback to the Quality team for improvement suggestions

Works with auditing resources on individual and team error trends

Ensures timely feedback is provided to individuals and teams on quality issues, changes or trends Performance Management

Assists in the creation of Performance Improvement Plans (PIPs) for Team Members not meeting expected production or quality targets, monitors program for a defined period

Provides suggestions to Management on unit performance, including motivation tactics, incentive programs and performance rewards OTHERS: Project Shift Schedule: Night Shift Project Rest Day: Weekends Off Project/Team Location: Quezon City, Cyber Park Tower 3

SKILL AND QUALIFICATIONS:

At least 8 to 12 years of relevant experience in OTC specific to Accounts Receivable (AR) and Collections

At least 5 years leadership experience

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Quezon City National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Operations Management
Company Industry/ Sector:	Software Development

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Job Snapshot

Work TypeFull-Time

Role LevelMid-Level

Job FunctionOperations Management

CityQuezon City National Capital Region

IndustrySoftware Development

Posted04 Nov 2026

Job ID2611-18702-4356