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DE033653-Delivery Ops Assoc Manager

Talentmate

Philippines

10th September 2026

2609-18702-3931

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Delivery Ops Assoc Manager WORK SETUP: Hybrid OVERALL PURPOSE: Interpret business objectives and execute operational practices. Review incoming work for clarity and provide clear directions. RESPONSIBILITIES:

Perform data entry or other client-related tasks as needed.

Demonstrate expert knowledge of processes and systems.

Make decisions about daily operations, including work assignments and scheduling.

Manage workloads and provide development opportunities.

Ensure quality and accuracy of outgoing work.

Develop support materials for team use.

Prepare and analyze complex reports.

Ensure client responsibilities are met according to agreements.

Act as a subject matter expert and point of contact for senior clients.

Address complex issues and implement resolutions.

Identify and implement team improvement opportunities.

Direct work within budget guidelines.

Collaborate with project managers on large projects.

Analyze quality audits and develop process improvements.

Provide operational statistics and escalating issues.

Plan and facilitate team meetings and presentations.

Create and monitor annual team objectives. OTHERS: Project Shift Schedule: Morning Shift Project Rest Day: Weekends Off Project/Team Location: Quezon Cyberpark Tower 3

SKILL AND QUALIFICATIONS:

Standard Associate Manager profile

At least 7 to 8 years of relevant experience in Service Delivery

At least 5 years of supervisory experience

Job Details

Role Level:	Mid-Level	Work Type:	Full-Time
Country:	Philippines	City:	Quezon City National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Operations Management
Company Industry/ Sector:	Software Development

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