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DE031341-Digital Marketing Analyst

Talentmate

Philippines

13th February 2026

2602-18702-1806

Job Description

ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE--- POSITION TITLE: Customer Service Analyst WORK SETUP: Return to Office RESPONSIBILITIES:

Provide excellent email and video call support (that will be recorded for quality purposes) to advertisers, agencies, and sellers on Ads product suite with clear and timely communication, quality deliverables, and innovative solutions

Build trust-based relationships with the client’s sales team to strengthen long-term cooperation

Perform proactive and reactive analysis of campaign delivery to increase performance and drive revenue, identifying problem areas impacting campaign pacing that might require follow-ups with partners

Diagnose and troubleshoot technical issues that prevent customers from succeeding on our ad platforms

Be an expert on digital ad ecosystems; use data to troubleshoot campaign delivery, reporting, ad performance, and respond to campaign optimization queries

Audit campaign details such as clients campaign goals, budgets, flight dates and any other information necessary to correctly complete client reports

Maintain established QA scores on responses and adhere to operational KPIs OTHERS: Project Shift Schedule: Rotation Project Rest Day: Rotation Project/Team Location: Quezon Gateway Tower 2

SKILL AND QUALIFICATIONS:

At least 1 year experience in Digital Marketing (core requirement)

At least 6 months of Voice experience

Voice Proficiency - C1 CSVAR (client requirement)

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Quezon City National Capital Region
Company Website:	https://www.accenture.com/ph-en	Job Function:	Marketing
Company Industry/ Sector:	Software Development

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