DE030458 - Instructor Sr Analyst

This job is with Accenture, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Instructor Sr Analyst

WORK SETUP: RTO

Responsibilities

• Ability to speak with clients, present insights and recommendations
• Proactively callout risks and action plans
• Interpret day-to-day business objectives and prepare/execute operational practices/work programs.
• Ensure proper execution of processes by team ?Review all incoming work for clarity, provide clear work directions.
• May make decisions about the day-to-day operation of the group, including management of work assignments
• Identify and assist with development of support materials for team use, e.g., training manuals, role aids, and views in databases ?Prepare and analyze complex reports/information and formulate conclusions
• Ensure that all of the client responsibilities occur in accordance with the statement of work and service level agreement with client(s) ?
• Act as subject matter expert for team members, peers and/or clients as assigned
  
  

• At least 2 years of related work experience
• Open to undergraduates
• Ability to work in a dynamic fast paced environment and display resilience and a positive attitude.
• The ability to work in a dynamic fast paced environment and display resilience and a positive attitude.
• Results orientated with ability to meet targets.
• Exceptional customer service attributes, particularly the ability to communicate in a concise, polished and professional manner and be able to demonstrate empathy and understanding.
• Ability to work collaboratively and effectively in a team, with colleagues and staff at all levels
• Good initiative, problem solving skills and ability to learn complex processes.
• Ability to work with a sense of urgency and a commitment to quality and first call resolution.
• Demonstrated computer, literacy and numerical skills