Credit Bureau Dispute Analyst Eastwood Q C

At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and how we work.

As a Credit Analyst, you’ll bring this to life every day by combining analytical expertise, attention to detail, and a customer-first mindset to deliver accurate, compliant, and high-quality outcomes in a fast-paced financial environment.

What You’ll Do

• Review and analyze cardholder accounts, transactions, and supporting documents to identify discrepancies and resolve issues accurately
• Conduct detailed investigations and case assessments, ensuring compliance with financial regulations and internal policies
• Manage cases end-to-end, meeting strict service level agreements (SLAs) in a high-volume environment
• Perform validation and quality control checks to ensure data accuracy, consistency, and integrity
• Utilize multiple systems and tools efficiently to support case management and decision-making
• Collaborate with internal teams to escalate complex cases and drive timely resolution
• Maintain strict confidentiality and uphold data security and compliance standards at all times
  
  

• Strong attention to detail with the ability to identify discrepancies and inconsistencies
• Experience in document, cardholder, and account review
• Solid case management and organizational skills
• Excellent analytical and critical thinking abilities
• Strong validation and quality control capabilities
• Ability to manage high-volume workloads while meeting tight deadlines (SLAs)
• High level of integrity, confidentiality, and compliance awareness
• Technical proficiency with the ability to navigate multiple systems and tools efficiently
• Experience in a regulated financial services environment (preferred but not required)
  
  

• Proven experience in dispute resolution, investigations, or case management
• Familiarity with e-OSCAR (preferred but not required)
• Background in fintech, payments, or banking
• Prior experience in financial services, including: Credit analysis, Lending or loan servicing, Collections or delinquency management