Credit And Collection Associate

About The Role

We're looking fo a highly organized and detail-oriented Credit and Collection Associate to join our finance team. In this role, you will be the bridge between financial control and client relations—managing customer accounts, ensuring timely payments, and maintaining healthy client relationships while minimizing bad debt and protecting business growth.

What You'll Do

Manage Customer Accounts:

Monitor and manage customer accounts to ensure timely payments, accuracy, proper documentation, and overall accounts receivable health.

Drive Collection Support

Proactively assist in the collection of overdue accounts by following up with clients via phone, email, or mail to ensure prompt payment receipts.

Perform Credit Analysis

Review and analyze customer credit applications, providing data-backed recommendations for appropriate credit limits and payment terms.

Resolve Disputes & Inquiries

Address customer inquiries regarding account status and assist in resolving billing disputes—ensuring client satisfaction while safeguarding company interests.

Maintain Documentation & Reporting

Keep precise records of all collection activities, payment plans, and communications, while generating key reports on aging balances for management.

Cross-Functional Collaboration

Partner closely with Sales and Customer Service teams to resolve payment issues smoothly and elevate the overall customer experience.

Education

Who We're Looking For:

Graduate of a Bachelor’s Degree in Accounting, Finance, Business Management, or any related business field from a reputable school.

Experience & Track Record

At least 2 years of experience in credit and collections or a related financial role, with strong knowledge of accounting principles and collection processes.

Key Skills

Proficient in Microsoft Office Suite (Excel, Word, Outlook) and basic accounting concepts (experience with accounting software is a plus!). Demonstrates exceptional written and verbal communication, problem-solving abilities, and strong discretion with confidential data.

Work Setup

Willing to work on-site in Cubao, Quezon City.

Why Join Us?

Competitive Salary

Competitive base salary

Health & Security

HMO coverage and life insurance

Stability & Trust

Build your career with a stable and trusted IT distributor with over 30 years of industry experience

Thriving Culture

Be part of a supportive, dynamic, and team-oriented environment where your contributions genuinely matter.