Compliance Lead
Talentmate
Philippines
15th January 2026
2601-20797-8
Job Description
- Take on a leadership role by formulating and executing strategic plans in line with company objectives
- Set and ensure the reach of relevant team KPIs to help maintain excellent performance
- Guide and assist clients in submitting necessary documents for BIR permit processing
- Act as the liaison between clients and BIR, facilitating smooth communication and timely processing
- Manage follow-ups with BIR and clients, ensuring swift and accurate processing
- Address client inquiries and concerns related to permit processing
- Update and maintain trackers for accurate record-keeping
- Provide suggestions for process improvements to enhance efficiency
- Serve as the main point of contact for clients BIR-related concerns
- Experience in business, communication, compliance, processing, or a related field
- Strong interpersonal skills and ability to communicate effectively with clients and stakeholders
- Detail-oriented with excellent organizational skills
- Problem-solving abilities and a proactive approach to resolving concerns
- Comfortable handling calls and corresponding through text, email, and chats
- Previous experience in customer service, compliance, or a related role is preferred
- Proficient in maintaining accurate records and trackers
- Ability to manage multiple tasks and client interactions simultaneously
- Enthusiasm for working in a dynamic and fast-paced startup environment
- Familiarity with BIR processes and mall accreditation is advantageous
Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | Philippines | City: | Quezon City National Capital Region |
| Company Website: | http://utak.io | Job Function: | Finance |
| Company Industry/ Sector: |
Software Development | ||
What We Offer
About the Company
Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
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