Collections Support Analyst I

The primary role is to support collections processes through generating, deploying and statistically evaluating strategy changes and pilots, effectively extracting and analysing information stored in our databases. The analyst will handle ad-hoc investigations and analyses along with longer term pilots.

What You’ll Do

• Meet and work directly with collections support analytics manager to help deliver key collections results
• Manage, extract and analyse information from databases
• Create tools and strategy changes that will automate/optimize/improve existing collection processes
• Generate strategy changes and implement champion-challenger statistical testing from pilot design to implementation
• Manage database environment, jobs and procedures
• Actively monitor training, quality assurance, and complaints indicators, investigate and explain source and impact of any occurencies
• Provide reports and bussiness analysis and insights
  
  

• Bachelor’s degree in Economics, Finance, Statistics, Mathematics, Computer Science, Physics or any related course
• Practical knowledge of hypothesis testing and usage of typical statistical tests (e.g t-test, ANOVA, etc).
• Proficiency in using microsoft office tools.
• Ability to write in both technical and user-friendly language.
  
  

• Knowledge in using R or Python programming.
• Active knowledge and experience with SQL (Oracle).
• Knowledge in using business intelligence tools such as Power BI or Tableau.
  
  

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities