Clinical Services Support Staff

Discover your 100% YOU with MircoSourcing

Position: Clinical Services Support Staff

Location: 1880 Avenue Building, Eastwood City..

Work setup & shift: Night Shift / Onsite

Youll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Clinical Services Support Staff Job Description

The Support Staff will assist and provide administrative support to the users of our web-based solutions and operations. You will be tasked with supporting healthcare professionals to our clients utilizing the very best compliance monitoring solution available.

Responsibilities

• Conduct outbound calls to clinics and laboratories to expedite and obtain documents for case completion.
• Review documents and results received from laboratories and clinics.
• Complete data entry tasks and reconcile information.
• Support Client Service Specialists with tasks, as needed.
• Escalate pending documentation to clinic management.
• Request status of results from clinics.
• Achieve goals put in place to manage individual workload.
• Provide high level customer service.
• Build, maintain, and foster positive rapport with vendors, and internal team members.
• Any other requests made by the Department Manager or Team Lead.
  
  

Requirements

• Occupational health client, clinical services experience is a strong asset.
• Strong organizational and multi-tasking abilities.
• Excellent written and verbal communication skills.
• Strong experience with Microsoft Office Word, Outlook, and Excel.
• Experienced with using common computer browsers such as: Microsoft Edge, Firefox, Google Chrome.
• Capable to manage time-sensitive duties.
• Strong organizational and multi-tasking abilities.
• Independent and able to work efficiently under pressure.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

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