Client HR Tech Lead

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

The Role

Client HR Tech Lead is responsible for overseeing the end-to-end technical landscape of Strada Global Payroll clients. They will collaborate closely with clients to understand their specific needs and requirement within the contracted HR Tech landscape, providing expert guidance and support in optimizing HR technology solutions that align with their business objectives and HR transformation journey. Additionally, the Client HR Tech Lead will stay updated on Strada products upgrades and best practices, proactively identifying opportunities for innovation and improvement within the clients technical ecosystem. Client HR Tech Lead is expected to assist the Strada account management team and Delivery organization with HR Tech topics in order to improve client´s perception of Strada as an HR technology partner and improve Strada´s technical delivery excellence.

The Key Responsibilities Will Cover

• At least 5 to 7 years of experience enabling e2e HR technology expertise for clients and best practices guidance within contracted technology landscape.
• Accountability for client technical design after go-live, involving supporting roles if needed: BAU Solution Architects, SPOCs etc. Leading discussions on Strada standard model, global solution design, potential changes and deviations.
• Facilitating client-specific analysis and communication about Strada IP product upgrades. Coordination of optional features enablement. Acting as an advocate for increasing client´s usage % of the contracted HR technology.
• Responsibility for IT cross-client initiatives requiring coordination on account level (e.g., upcoming Move to Cloud program).
• Accountability for technological health of client service delivery. Second level of escalation for critical technical issues (after ITCSO). Go to green action plans.
• Identifying and supporting opportunities leading to technical CRs.
• Moderating client-specific technical design documentation custody and regular updates.
• Technical resource requests (CRs, allocation increase).

Educational Background

• Bachelor’s degree in a relevant field or area of expertise.

About You

The ideal candidate for the Client HR Tech Lead position should possess excellent communication skills, both written and verbal. They should be able to effectively translate technical concepts to non-technical stakeholders, as well as actively listen and understand the specific needs and requirements of clients. Strong interpersonal skills are also crucial, as they will be collaborating closely with senior client stakeholders and Strada internal organization (mainly: Application Services, Products, Account Management, etc). Additionally, the candidate should have a strong knowledge of Strada standard products portfolio (Workday/SuccessFactors/Oracle – Strada Exchange – payroll engines, time solutions, etc), including their features, capabilities, and integration best practices. Problem solving mindset and coordination skills are a must.

At Strada, Our Values Guide Everything We Do

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.
• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.
• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.
• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.
• Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodations for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.

Disclaimer

Nothing in this job description restricts managements right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Strada business units.