Job Description

Responsibilities

  • Align the new in-house service model with business strategy, value streams, and operational requirements.
  • Analyze current-state business processes and IT dependencies.
  • Define future-state processes and service models for in-house operations.
  • Map business capabilities to IT services and required support structures.
  • Identify gaps and propose solutions in workflows, governance, and service design.
  • Partner with Service Owners to define SLAs/OLAs aligned with business needs.
  • Support transition impact assessments on users and business units.
  • Develop process documentation and ensure business readiness for the transition.

Qualifications

Minimum Qualifications:

  • Bachelor’s degree in Information Technology, Management or related field
  • Preferred/Advantageous
    • Certified Business Architect
    • Enterprise Architecture Certification
    • ITIL Certification
  • Minimum of at least 3 years of experience as a Business Architect
  • Can work fully onsite (Cubao)


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: Philippines City: Quezon City National Capital Region
Company Website: http://www.questronix.com.ph Job Function: Sales
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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