Business And Reporting Analyst

The Opportunity

Reporting to the Actuarial Business Manager, the Business and Reporting Analyst supports the performance management, governance, and operational effectiveness of the MBPS Actuarial function. The role helps deliver key initiatives, improve reporting and business processes, and provide analytical support for planning, implementation, and continuous improvement projects.

Established in 2012, MBPS Actuarial has grown into a global center of excellence with over 200 professionals supporting Valuation, Asset & Liability Modelling, Experience Analytics, Pricing, and other core actuarial services.

MBPS Actuarial offers a wide range of global opportunities across multiple actuarial disciplines, a high performing culture, a market leading actuarial development program, a job rotation program, and a leadership team dedicated to your growth and success. Beyond that, their influence extends to the broader community and industry, enriching the professional landscape for everyone involved.

Position Responsibilities

• Collaborate with stakeholders and decision-makers to deliver departmental strategic initiatives
• Monitor progress of key strategies and initiatives; identify and escalate risks, issues, and dependencies
• Perform governance reporting, headcount analysis, and seat optimization
• Identify and implement process improvements to enhance operational effectiveness
• Develop tools and processes to support planning, reporting, and decision-making
• Serve as a point of contact for MBPS-wide initiatives and governance forums
  
  

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Finance, or a related field
• Experience delivering value-added business or process solutions
• Advanced proficiency in Microsoft Excel (functions, formulas, data analysis)
• Strong ability to analyze, document, and challenge data, processes, and workflows
• Strong analytical, problem-solving, and decision-making skills
• Effective written and verbal communication skills
• Strong stakeholder management and collaboration skills
• Detail-oriented, self-motivated, and able to prioritize in a fast-paced environment
• Proven ability to work effectively in a team setting
  
  

Preferred Qualifications

• At least 2 years of experience in financial services or operations (middle/back office)
• Experience supporting process, technology, data, or reporting solutions
• Understanding of data governance and data management practices
• Ability to manage projects end-to-end
• Experience with MS Visio, MS Project, and Power BI
• Working knowledge of SQL, R, or Python
• LOMA Level 1 certification is a plus.
  
  

When You Join Our Team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.
  
  

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.

Working Arrangement

Hybrid

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