Back Office Associate

Discover your 100% YOU with MicroSourcing!

Position: Back Office Associate

Work setup: Onsite | Day shift

Location: Eastwood, Quezon City

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Job Summary

We are looking for a detail-oriented and reliable Back Office Support Associate to join our team.

This role is ideal for individuals who are looking to start their career in a call center or administrative support environment, even without prior experience.

The position primarily focuses on back-office tasks, including uploading and reviewing homemade invoices, ensuring information accuracy, and supporting day-to-day administrative operations. There may also be opportunities to assist with additional back-office responsibilities handled by the Approvals and Verifications team.

Key Responsibilities

• Upload and process data accurately and efficiently.
• Review documents to ensure all required information is complete.
• Identify and correct missing or incorrect information.
• Maintain accurate records and organize files appropriately.
• Communicate professionally via email and with internal colleagues (onshore and offshore).
• Follow company processes and guidelines when handling documents.
• Provide general administrative support to the team.
• Assist with other back-office tasks as assigned.
  
  

Qualifications & Skills

• No prior BPO experience required.
• Strong attention to detail with the ability to identify errors or missing information.
• Intermediate computer proficiency.
• Comfortable navigating multiple systems and software applications.
• Good written and verbal English communication skills.
• Willingness to learn and follow established processes.
• Organized, dependable, and capable of managing repetitive tasks efficiently.
• Ability to work independently and collaboratively within a team.
  
  

What We Offer

• Comprehensive training and support for beginners.
• Friendly and collaborative work environment.
• Opportunity to gain experience in a professional office setting.
• Career growth opportunities for high-performing employees.
• Monthly rewards and recognition programs.
• Weekly team engagement activities for both onshore and offshore teams.
• Monthly team events with food and celebrations.
• Supportive leadership and coaching culture.
• Inclusive and positive workplace environment.
• Opportunities for continuous learning and professional development.
• Collaborative culture that values teamwork and employee well-being.
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

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