Analyst Knowledge Management

We at Athena empower exceptional talent with boundless opportunities to achieve more. We achieve this by pairing exceptional Executive Partners (XPs) from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more leverage, more time, and a greater impact on our clients work and lives.

With a waitlist growing by the day, Athena has already showcased compelling demand. As part of the Athena team, you will have an exponential opportunity, empowering the fiercely ambitious to reach the most audacious goals.

Role Overview

As the Analyst, Knowledge Management at Athena, you are the glue that holds the our community together. Your responsibilities include maintaining the Athena community platform, administering the incentive program, collecting member feedback, and ongoing data analysis. Your high level of attention to detail and strong organizational skills are crucial in keeping our community functioning smoothly and up-to-date.

Duties & Responsibilities

• Content Management: Develop and maintain a library of content templates and resources to support community engagement.
• Community Incentives: Manage the communitys incentive system, including points, badges, and awards to motivate member participation.
• Platform Management: Ensure the community platform is up-to-date and functioning smoothly, troubleshooting and resolving technical issues promptly.
• Data Analysis: Provide regular data reports and insights on community engagement, trends, and performance metrics to guide decision-making
• Community Feedback: Collect feedback from community members to understand their needs and preferences, ensuring the community remains relevant and valuable.
• Industry Knowledge: Stay up-to-date with industry trends and best practices in community management to continously improve engagement strategies.
  
  

• Knowledge Management Team
• Executive Partners
  
  

• Communication Skills: Excellent verbal and written communication abilities to effectively engage the community and convey important information.
• Research Skills: Proven research capabilities for event planning, community research, and identifying best practices in community management to enhance engagement actvities.
• Design Skills: Proficient in tools such as Canva, Adobe Design, and other tools to create digital assets that capture community interest.
• Attention to Detail: Ensures accuracy in data reports, content templates, and the incentive system administration, essential in maintaining efficiency and trust within the community
• Highly organized: Adept at managing multiple tasks and projects simultaneously ensuring all aspects of community engagement are handled effectively and effieciently.