We’re looking for an AML/ATF Transaction Monitoring Program Manager to join our Integrated Compliance Services team at MBPS. In this role, you are responsible for ensuring that the transaction monitoring program operates effectively, and in compliance with applicable regulatory standards. This includes maintaining a robust governance framework, timely escalation of AML/ATF risks/red flags, proactive engagement with stakeholders, and delivering sustainable program enhancements that safeguard the organization from regulatory, financial, and reputational risks.
Position Responsibilities
- Lead the Asia transaction monitoring program, ensuring effective detection, escalation, and management of AML/ATF risks.
- Maintain and enhance the Transaction Monitoring Oversight Framework, ensuring alignment with global and regional policies, regulatory expectations, and providing visibility of TM risks through structured governance and reporting.
- Review alert trends, typologies, backlog metrics, and performance indicators to identify potential risks or control weaknesses; produce MI (Management Information) reports for leadership.
- Act as a trusted advisor to business units, providing guidance on alerts, regulatory changes, emerging risks, and global program alignment; engage regularly with regional and global stakeholders.
- Oversee the implementation, tuning, and maintenance of transaction monitoring systems, partnering with technology, operations, and compliance stakeholders to deliver enhancements and process improvements.
- Support regulatory and audit engagements related to transaction monitoring, preparing responses and evidence as needed.
- Build team capabilities through training and guidance on AML/ATF compliance.
Required Qualifications
- Minimum of 5+ years in AML/ATF Compliance, with direct exposure to risk management or program oversight. Strong background in governance, reporting, and oversight within financial institutions.
- Solid understanding of Financial Crimes Compliance, with a focus on AML/ATF principles and industry best practices.
- Proven experience in managing FCC programs and providing oversight across multiple stakeholders, including leading teams.
- Excellent written and verbal communication skills, with the ability to collaborate effectively across global and regional teams.
- Demonstrated high ethical standards, integrity, and objectivity.
- Bachelor’s degree in a relevant field such as Law, Finance, or Business Administration.
Preferred Qualifications
- Experienced in collaborating with global stakeholders.
- Relevant professional certifications, such as Certified Anti-Money Laundering Specialist (CAMS).
When You Join Our Team
- We’ll empower you to learn and grow the career you want.
- We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we’ll support you in shaping the future you want to see.
About Manulife And John Hancock
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.
Working Arrangement
Hybrid