Operations Coordinator

Discover your 100% YOU with MicroSourcing!

Position: Operations Coordinator

Work setup: Onsite | Day shift

Location: Eastwood, Quezon City

Why join MicroSourcing?

Youll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

About The Role

As an Operations Coordinator, youll play a critical role in ensuring the smooth day-to-day functioning of our National Operations Centre. Working closely with operational leads and field teams, you will coordinate resources, manage communications, and help solve real-time logistical challenges. The primary responsibility of the Operations Coordinator is to support our National Operations with maintenance, management and coordination of personnel availability and readiness in conjunction with client requirements. In addition, the Operations Coordinator will provide administration and logistics support and maintain resources scheduling, licensing and compliance requirements.

Skills & Experience

To be considered for placement you will need to have the following skills/traits:

• Experience in operations, scheduling, or coordination roles in the Security Industry.
• Ability to work on a rotating roster.
• Experience in a high-volume call/Operations Centre environment would be highly desirable.
• Demonstrable computer literacy skills.
• Strong verbal communication skills, including high levels of customer service and conflict resolution skills.
• Strong written communication skills, including incident report writing.
• Ability to multitask and work autonomously in high paced team environment
• Strong negotiation skills with the ability to think laterally and solve problems
• Possess a professional and courteous phone manner
  
  

–

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our companys strength lies in our peoples diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – its our commitment. Our way of life. Here, we dont just accept your unique authentic self - we celebrate it, valuing every individuals contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply

---