Job Description

The HR Business Partner is responsible for aligning people strategies with business objectives to drive team effectiveness, employee engagement, and organizational performance. This role serves as a trusted partner to managers by providing data -informed in sights, handling employee relations, supporting performance management, and ensuring the consistent application of HR policies and processes. It bridges operational execution and strategic advisory by leveraging talent insights to improve workforce outcomes and overall employee experience.

JOB RESPONSIBILITIES
Business Partnership and Stakeholder Management

  • Partner with assigned teams to understand business goals, challenges, and workforce needs.
  • Provide day -to -day HR advisory to managers on people -related decisions.
  • Build strong relationships with stakeholders to position HR as a proactive partner.
  • Support managers in planning and executing team -level initiatives aligned with organizational priorities.
Performance Management and Development
  • Support managers in addressing performance gaps and by providing team data.
  • Assist managers in creating Performance Improvement Plans for low performers and creating recognition plans for high performers.
  • Promote a culture of continuous feedback and development
Employee Relations and Engagement
  • Serve as the first point of contact for employee concerns, grievances, and workplace issues.
  • Conduct initial assessments and partner with managers to resolve concerns effectively and fairly.
  • Escalate complex or sensitive cases as needed while ensuring proper documentation.
  • Support initiatives that enhance employee engagement and overall experience.
HR Data and Insights
  • Track and analyze key HR metrics such as attrition, attendance, hiring progress, and performance outcomes.
  • Translate data into actionable insights and recommendations for managers and leadership.
  • Collaborate with managers to identify hiring needs, role requirements, and team structure improvements.
  • Identify patterns and potential risks affecting team health and performance.
HR Process Execution and Improvement
  • Ensure effective implementation of HR processes including onboarding, movement, and offboarding.
  • Identify process gaps and recommend improvements to enhance efficiency and employee experience.
  • Maintain accurate documentation and ensure compliance with company policies and labor regulations
Organizational Support and Continuous Improvement
  • Support organizational changes such as restructuring, promotions, and team realignments.
  • Assist in driving initiatives that strengthen culture, collaboration, and accountability.
  • Continuously seek opportunities to improve HR practices and service delivery.


Requirements

A. Professional Experience
  • 2–4 years of experience in recruitment, HR generalist, or related HR functions.
  • Exposure to employee relations, performance management, or HR operations is preferred.
  • Experience working with cross-functional teams or business leaders is an advantage.
B. Skills and Competencies Functional and Technical Skills
  • Understanding of HR processes including recruitment, performance management, and employee relations.
  • Ability to analyze HR data and generate actionable insights.
  • Familiarity with HRIS, ATS, and reporting tools (e.g., Excel or similar platforms).
  • Knowledge of labor laws and HR best practices is a plus. Analytical and Communication Skills
  • Strong problem-solving skills with the ability to assess situations and recommend solutions.
  • Ability to communicate clearly and influence stakeholders at different levels.
  • Capability to translate data into meaningful business insights. Soft Skills
  • Strong interpersonal and relationship-building skills.
  • Ability to handle sensitive situations with professionalism and confidentiality.
  • High level of ownership, adaptability, and accountability.
  • Ability to manage multiple priorities in a fast-paced environment.


Benefits

DIGITAL WORK MADE REFRESHING FOR YOU
Digital isn’t the easiest industry to be part of — it’s always on and always evolving. The client pressure is real, but with the right support and programs in place, you’ll know you’ve got it — and we gotchu too as part of one of only two agencies in the Philippines certified as a Great Place to Work.

BEST SUPPORT FAM
  • Immerse in a supportive atmosphere with uplifting mentors and teams.
  • Vibe with us through monthly employee programs and events.
  • Get recognized for your hustle – we celebrate wins!
DIGITAL 1ST PRODUCTIVITY
  • Level up on efficiency through Digital 1st equipment, tools, and systems.
  • Boost your skills with in-house learning programs and company-sponsored training.
  • Stay agile by adhering to SCRUM and Agile methodologies and rituals.
FULFILLING BREAKTHROUGHS
  • Own your career path with regular appraisals and growth opportunities.
  • Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms.
  • Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community.
  • Stay healthy and secured with HMO and life insurance, plus all-around support from different experts on mental health, nutrition, finances, and more.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: Philippines City: Quezon City National Capital Region
Company Website: http://www.svengroup.com Job Function: Human Resources (HR)
Company Industry/
Sector:
Human Resources Services

What We Offer


About the Company

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