Fleet Operations Supervisor

Job Qualifications

Must have excellent communication, presentation, and interpersonal skills.

Education and Experience

Bachelor's degree in Engineering, Business Management, or related field.

At least 3 years of supervisory experience in Fleet/Dispatching Operations.

Competencies

Strong communication and presentation/reporting skills.

Ability to prepare accurate reports and recommendations.

Proficiency in MS Office/Google applications and other relevant computer skills.

Qualities

Professional, reliable, and detail-oriented.

Team player with a positive and adaptable attitude.

Organized and able to manage multiple tasks effectively.

Licensed driver, can drive 4-wheel and/or motorcycle

Willing to conduct fieldwork

Willing to learn and continuously improve skills.

SCOPE OF WORK

On-site Supervision & HR Administration

Oversee daily performance, grooming, hygiene, and service standards of staff and deployed drivers.

Manage schedules, orientation, training, and mandatory procedures (e.g., APE, Drug Tests, swab/trade tests).

Handle HR and administrative documentation, including NTEs, Disciplinary Actions, Exit Clearances, MRFs, payslips, IDs, and monthly DTR encoding for payroll.

Maintain ISO compliance documentation, memo postings, and office supply management/replenishment.

Operations & Management Reporting

Report directly to the Fleet Management Head on fleet status, vehicle deployment, client/employee concerns, and incident/accident updates.

Maintain real-time operational updates via Viber/Operations group chats (attendance, daily activities, ESH).

Prepare and present updates during meetings.

Billing & Financial Oversight

Prepare and submit client billing statements, resolve discrepancies, retrieve missing Vehicle Trip Tickets (VTTs), and assist with collections.

Manage and report on the revolving fund; track auto shop sales invoices for vehicle repair histories.

Client Management & Liaison

Prepare deployment schedules and testing lists for drivers (onsite, swab tests, trade tests).

Serve as a point of contact for external communications and updates sent to clients.