US Accounts Receivable Specialist Onsite - Night Shift ZR_1348_JOB

• At PeoplePartners, great careers and great people go hand in hand. As a Great Place to Work® certified company, we’ve created a people-first culture where talented professionals can build global experience, grow their skills, and do work that makes an impact.
  
• You’ll collaborate with international clients, gain exposure to global business practices, and be part of a team that values initiative, learning, and genuine connection.
  
• If you’re ready to grow your career without putting your life on hold, there’s a place for you here.
  

Role Overview

• Getting paid matters. But how you help customers pay matters too.
  
• We’re looking for a US Accounts Receivable Specialist who knows that clean accounts don’t happen by accident. You’ll help keep customer accounts accurate and current by applying payments, investigating discrepancies, following up on overdue balances, and giving customers clear answers about their accounts.
  
• One minute, you might be applying a payment in the ERP. The next, you’re tracking down an unidentified transaction from a Lockbox integration or helping a customer make sense of an outstanding balance.
  
• If accuracy, problem-solving, and the strangely satisfying feeling of finally reconciling that payment sound like your kind of work, you’ll feel right at home.
  

Key Responsibilities

• Record and apply customer payments accurately in the ERP.
  
• Process customer credit card payments.
  
• Investigate unapplied and unidentified payments created through Lockbox integration.
  
• Research and correct open balances and payment issues.
  
• Resolve duplicate payments and overpayments.
  
• Process customer refunds.
  
• Send invoices and statements to customers.
  
• Follow up on past-due invoices and balances by email and phone.
  
• Handle inbound Accounts Receivable calls and emails from customers.
  
• Recommend appropriate accounts for external collections.
  
• Process customer account write-offs to bad debt.
  
• Maintain accurate process documentation and appropriate controls.
  
• Monitor AR performance against established customer response, payment application, DSO, past-due AR, and unapplied credit standards.
  
• Perform other Accounts Receivable responsibilities as required.
  

Requirements

• At least 2 years of experience in Accounts Receivable or Collections.
  
• High school diploma or GED certificate.
  
• Experience handling customer payments, account balances, overdue invoices, credits, refunds, and customer account inquiries.
  
• Proficiency with Microsoft Office applications.
  
• Experience recording and applying customer payments in an ERP.
  
• Experience investigating unapplied and unidentified payments.
  
• Strong organization and prioritization skills.
  
• Strong verbal and written communication skills.
  
• Ability to take ownership and work independently.
  
• Ability to take initiative and make timely decisions.
  
• Ability to document processes and maintain appropriate controls.
  
• Ability to manage multiple customer accounts and priorities.
  
• Ability to work toward measurable Accounts Receivable performance standards.
  

Preferred Qualifications:

• Experience with Lockbox integration.
  
• Familiarity with Days Sales Outstanding (DSO), past-due receivables, unapplied AR credits, refunds, bad debt, and external collections.
  

Why Join PeoplePartners?

A great role should give you more than another line on your résumé. At PeoplePartners, you’ll have opportunities to grow your career, strengthen your skills, and gain valuable experience supporting international clients — all while working in a culture built around people. Here’s what you can look forward to:

• Global exposure and career growth through meaningful work with international clients.
  
• Learning and development opportunities to keep building your professional capabilities.
  
• A Great Place to Work® certified, people-first culture where ownership and initiative are valued.
  
• Employee engagement activities designed to keep our community connected.
  
• The convenience and flexibility of a remote, work-from-home setup.
  
• A company-provided computer to support you in your role.
  

If you’re an AR professional who loves clean accounts, clear communication, measurable results, and turning messy balances into beautifully organised ones, we’d love to hear from you. Apply with PeoplePartners today and show us how you turn Accounts Receivable into Accounts Remarkably-Organized. 

Work Details

• Employment Type: Full Time
  
• Work Setup: Onsite
  
• Location: PeoplePartners PH Office, Eastwood City, Quezon City
  
• Schedule: Monday to Friday, Night Shift (CST)
  
• Client: US-based
  

Benefits

• PHP 3,000.00 - Monthly Transportation Allowance.
  
• Company-provided equipment.
  
• Night Differential Pay.
  
• Secondary Wi-Fi Modem.
  
• 21 Leave Credits Annually - Leave benefits begin on Day 1.
  
• 100% conversion of UNUSED leave credits.
  
• HMO on Day 1.
  
• 13th Month Pay.
  
• Monthly Gift Voucher.
  
• Milestone Tokens (Birthday/Anniversary/Christmas).
  
• A Life Beyond the Screen #WorkLifeBalance.
  
• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.