Panel Assistant

Join a Global Data And Insights Company

Be part of a team that supports market research projects worldwide.

As a Panel Assistant, you will help manage the companys online panel community by maintaining website operations, assisting panelists, and ensuring a seamless user experience. This role is ideal for fresh graduates who are tech-savvy, customer-focused, and eager to grow in a digital operations environment.

Key Responsibilities

• Support panel management operations, including website and application activities.
• Handle panelist inquiries, point exchanges, and account concerns through online platforms.
• Document processes, update databases, and prepare regular reports.
• Assist the VP for Global Panel & Partnership Development with panel management tasks.
• Use internal tools for efficient panel and data operations.
• Monitor panel performance and identify improvement opportunities.
• Collaborate with teams to enhance user satisfaction and operational efficiency.
• Participate in administrative tasks and team meetings.
• Maintain a professional and responsive approach in all communications.
  
  

• Bachelors degree in Business Management, Social Sciences, or related field.
• Open to fresh graduates.
• Strong written and verbal communication skills in English.
• Proficient in Microsoft Office applications.
• Customer service-oriented with a positive and adaptable attitude.
• Interest in web operations, blog management, or social media (SNS) administration is an advantage.
  
  

• Competitive compensation and performance-based incentives
• Hybrid work setup
• Career growth in a global, multicultural environment
• Supportive and collaborative team culture