Assurance LandD Manager AC Manila

The Opportunity

Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.

As an Assurance L&D Manager at PwC Acceleration Center Manila, you will play a pivotal role in designing and delivering innovative training programs to enhance employee skills and knowledge. Within our Internal Firm Services practice, you will focus on fostering a culture of continuous learning and professional growth, collaborating with subject matter specialists and project teams to strategize effective ways to locate, assess, educate, and train employees in line with market developments and firm strategy.

As a Manager, you will lead teams, focusing on strategic planning and mentoring junior staff. You are accountable for the execution of project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members unique strengths, and managing performance to deliver on expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Responsibilities

• Designing and delivering innovative training programs to enhance employee skills and knowledge
• Collaborating with subject matter specialists to strategize effective learning solutions
• Fostering a culture of continuous learning and professional growth within the organization
• Managing the planning, budgeting, and execution of learning and development projects
• Utilizing Learning Management Systems (LMS) to track and report on training effectiveness
• Developing presentations and learning objectives to align with firm strategy and market developments
• Engaging in stakeholder management to address training needs and expectations
• Encouraging team members to develop skills outside their comfort zones
• Mentoring and coaching team members to leverage their unique strengths
• Addressing conflicts and facilitating difficult conversations with stakeholders
• Upholding professional and technical standards in all learning initiatives
• Promoting the use of technology and innovation in training delivery
• Building relationships to support talent identification and development efforts
• Oversee day-to-day learning operations, ensuring service levels are met in accuracy, timeliness, and learner satisfaction.
• Serve as the escalation point for complex issues or delivery challenges.
• Review and approve key reports, rosters, and learning data to ensure integrity and compliance.
  
  

• At least a Bachelor Degree
• At least 5-8 years of experience in Human Resources preferably in a professional services firm
• Oral and written proficiency in English required
  
  

• Preference for at least one of the following fields of study: Community Management: Education-related in a relevant discipline (adult education, instructional design/technologies, organizational development, etc.), Instructional Design, Community Management
• At least one of the following: Human Resources certification (e.g. SHRM, PHR)
• Excelling in stakeholder engagement and relationship building
• Utilizing Learning Management System (LMS) for efficient training delivery
• Developing presentations that effectively communicate learning objectives
• Demonstrating analytical thinking to identify process improvements
• Embracing technology and innovation to enhance learning experiences
• Prior experience managing teams in a shared services or professional services environment preferred.
• Excellent planning and organizational ability; able to manage multiple priorities.