Back to listing

Technical Support Representative

Talentmate

Philippines

9th September 2026

2609-19288-507

Job Description

Description

Provide exceptional technical support to customers via phone, email, and chat.
Troubleshoot and resolve hardware and software issues effectively.
Document customer interactions and solutions in the CRM system.
Collaborate with team members to improve support processes and customer satisfaction.
Educate customers on product features and usage for maximum efficiency.

Requirements

Educational Qualifications: Bachelor’s degree in a relevant field preferred.
Experience Level: 0–2 years of experience in a technical support role.
Skills and Competencies: Proficiency in Customer Relationship Management software.
Skills and Competencies: Strong written and verbal communication skills in English.
Qualities and Traits: Excellent teamwork and interpersonal skills.
Responsibilities and Duties: Ability to handle customer queries and complaints effectively.
Working Conditions: Fast-paced environment with the need for multi-tasking and problem-solving.

Job Details

Role Level:	Entry-Level	Work Type:	Full-Time
Country:	Philippines	City:	Pasig National Capital Region
Company Website:	http://metacomsolutions.com	Job Function:	Customer Service
Company Industry/ Sector:	Telephone Call Centers and Outsourcing and Offshoring Consulting

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

Report

Disclaimer: talentmate.com is only a platform to bring jobseekers & employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.