Job Description

  • Act as a strategic advisor to business leaders on organizational design, workforce planning, performance management, talent development, and employee relations
  • Guide teams through growth, organizational change, and complex people challenges with pragmatic, data-informed HR counsel
  • Drive high-quality performance conversations, talent reviews, and succession planning in close partnership with managers
  • Design and build AI-enabled HR tools and workflow automations that cut manual work, speed up decision-making, and improve the employee experience
  • Partner with capacity planning and operations leaders to optimize staffing models, work schedules, incentive programs, and premium pay schemes, balancing employee experience, operational needs, and cost
  • Build scalable people operations by standardizing processes, governance, and documentation across the employee lifecycle, including manager playbooks, investigation frameworks, case management, communication guides, and policies
  • Lead complex employee relations matters, workplace investigations, and organizational risk assessments
  • Use people analytics and employee insights to spot systemic issues and drive continuous improvement in HR services, leadership practices, and employee experience

Minimum Qualifications

  • Proven experience in organizational design, workforce planning, and talent management
  • Strong track record leading employee relations cases and workplace investigations
  • Experience partnering with operations teams on staffing models, scheduling, and incentive or pay programs (contact center or operations-heavy environments a plus)
  • Hands-on experience building HR process improvements, automations, or AI-enabled tools
  • Comfort using people data and analytics to guide decisions
  • Excellent judgment, discretion, and ability to influence at all levels of the organization


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: Philippines City: Pasig National Capital Region
Company Website: http://sprout.ph/ Job Function: Human Resources (HR)
Company Industry/
Sector:
Internet Publishing

What We Offer


About the Company

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