Senior Business Analyst SharePoint EDRMS

Job Overview

The Senior Business Analyst (Technical) will lead both business analysis and technical implementation activities for the EDRMS rollout across departments and field offices. The role combines business analysis expertise with hands-on SharePoint administration to support the adoption of SharePoint Online as the institutions records management platform.

Scope Of Work / Responsibilities

Strategic Planning & Engagement

Support the phased rollout of EDRMS as outline with the departmental rollout plan

Engage with departmental sponsors and focal points to confirm readiness, site structures, and pre-work requirements

Support kick-off meetings and wrap-up sessions with stakeholders

Business Process Analysis

Review existing SharePoint sites and departmental file plans to establish baseline site structures

Analyze workflows related to records declaration, disposition, and governance

Document business requirements for libraries, folder structures, and permission models

Design & Implementation

Design and validate workflows for site creation, metadata tagging, and records lifecycle management

Ensure alignment with Records Management standards and institutional policies

Support configuration of read-only transitions for legacy sites and go-live handovers

Design SharePoint sites aligned with records lifecycle requirements

Technical Support & Administration

Configure SharePoint Online sites, libraries, lists, and permissions based on approved structures

Administer content types, retention labels, and site policies to support EDRMS requirements

Assist in implementing and testing Power Automate workflows for document lifecycle and approvals

Support integration with third-party tools

Troubleshoot issues related to provisioning, workflows, and permissions; coordinate with IT for escalations

Monitor site performance, storage, and adoption metrics, and recommend improvements

Maintain technical documentation and provide knowledge transfer to department focal points

Adoption & Change Management

Support EDRMS training on Records Management and SharePoint

Assist in briefings, workshops, and coaching sessions to ensure adoption and compliance

Monitor rollout progress through reports and regular check-ins

Documentation & Reporting

Maintain documentation of rollout activities, site structures, and stakeholder feedback

Contribute to solution design inputs and change requests related to EDRMS

Track and report rollout milestones, risks, and mitigation plans

Requirements And Qualifications

Education & Experience

Minimum 5 years of experience in business analysis, preferably in records management or SharePoint-based systems

Strong understanding of digital records lifecycle, retention policies, and metadata governance

Experience with AO 4.08 or similar records management frameworks

Proven experience in workflow design, documentation, and stakeholder coordination

Technical Skills

Proficiency in SharePoint Online administration

Experience with Power Automate and workflow tools

Familiarity with AvePoint products or similar solutions

Strong analytical, problem-solving, and communication skills