Your primary focus will be BAU support for all SAP Application landscape in addition to designing & supporting SAP architecture ensuring landscape design follows best practice.
The Candidate Will Need To
Provide SAP BASIS support and administration such as:
Incident management
SAP Database and patching maintenance
Management of scheduled tasks
Documentation updating and Application management
Provide SAP Basis support and coordinate Basis requirements for projects with other infrastructure teams
Manage backups and disaster recovery
Oversee all change projects related to the SAP landscape including
Assist in development & enhancement requests
Manage SAP environments within agreed tolerances
Manage SAP Security within SAP applications including security role build, manage & support all user related SAP security incidents.
Manage all technical responsibilities related to upgrades, support packs, and OSS note applications
Monitoring, Troubleshooting and resolving SAP application and database integrity and performance issues
Assist SAP functional system analysts & project teams.
Performance Tuning using appropriate monitoring and troubleshooting tools
Providing proactive guidance and mentoring to the other BASIS members in the team
Provide on-call based support for Priority based incidents
About you
You are an excellent communicator with demonstrated knowledge of SAP BASIS Administration skills including HANA DB support.
The Candidate Will Need To Have
At least 10 years SAP Basis work experience
Demonstrated knowledge of AIX/Linux/Windows Operating environments
SAP Business Objects administration skills
Knowledge of IT infrastructure and database concepts relevant to SAP environment
DB2 & SQL & HANA experience
Demonstrable SAP experience in:
SAP applications Support & Maintenance
SAP Installations
SAP Upgrades
System / Environment Refresh/ copy
Performance Tuning
Security (User/role maintenance)
Applying Patches, Backup and Restore
Capacity Planning
Troubleshooting & Resolution of Technical issues
High Availability Systems and Disaster Recovery
Technical specification writing and documentation skills
Demonstrable experience in SAP Technologies, including but not limited (on-prem & cloud):
S/4HANA, Netweaver, ECC6, BW, HANA, Business Objects, IDM, Solution Manager, Enterprise Portal, Gateway, FIORI, PI Systems
Advanced analytical and problem-solving skills
Ability to work both autonomously and within a high achieving team
Ability to work in a 24X7 support (oncall based support) environment
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