Robotics Controller

Hybrid, Ortigas Pasig

Are you passionate about keeping intelligent process automations running smoothly and driving operational excellence through robotics process automation? Then join us in our mission to pioneer smarter solutions for moving and transforming water, reducing energy consumption, and enhancing quality of life for people.

As our new Robotics Controller, you will keep our digital workforce healthy and productive every day, ensuring business continuity across automations in Blue Prism, Optomo, Microsoft Power Platform, and Azure. Doing so you will monitor live environments, resolving exceptions, managing workloads, and serving as the key liaison between business process owners and the Intelligent Automation team.

What You Will Be Doing

As a key part of the Intelligent Automation team, youll create impact by Ensuring business continuity and efficiency by keeping our automation landscape healthy, optimized, and continuously improving across Blue Prism, Power Platform, and Azure-based solutions.

Your main responsibilities include:

• Monitor and administer the live automation environment daily, including running processes, maintaining resource PCs, and reviewing logs across Blue Prism, Optomo, Power Platform, and Azure
• Manage and allocate workloads efficiently, including capacity planning and forecasting to ensure optimal Digital Workforce utilization
• Oversee SLA performance and proactively address risks to ensure stable and timely business delivery.
• Act as the first point of contact for business process owners — providing performance insights, managing expectations, and ensuring all cases and exceptions are addressed.
• Handle all business and system exceptions, including structured incident, problem, and redress management following ITIL practices.
• Execute hotfixes and support root-cause analysis, ensuring four-eyes governance for production access.
• Develop and deliver high-value automation solutions following established software development processes, including CI/CD pipelines and security governance
• Collaborate across Intelligent Automation, IT, and business teams to share knowledge, optimize processes, and contribute to a scalable and resilient automation landscape
  
  

What Makes You a Great Fit

Above all, you are a hands-on automation professional with strong analytical and problem-solving skills, who thrives at the intersection of technical operations and business collaboration. We would also imagine that you have:

• At least 3+ years of practical experience in RPA operations, process automation, or a related role
• Proficiency in Blue Prism and Optomo, including environment monitoring, exception handling, and process management. Alternatively, BluePrism Orchestrator.
• Strong analytical skills with the ability to interpret data, logs, and system performance to optimize efficiency and resolve issues
• Solid understanding of software development principles, including object-oriented design, CI/CD pipelines, and IT security governance
• Computer Science degree or similar is preferred
  
  

It is a plus if you are also:

• Experience with Microsoft Power Platform (Power Automate), Azure Logic Apps, or PowerBI
• Operational knowledge of business systems such as SAP and MS Excel
• Familiarity with ITIL-based incident and problem management practices
  
  

Why you will love working here

We care! Day to day, you can look forward to:

• A working environment built around your needs, with flexible hours, home working opportunities and parental support.
• Annual bonuses, health insurance and a strong focus on well-being activities.
• Three days additional paid leave for volunteering in your community.
• Access to on-demand training and learning sessions and carefully structured programmes to pursue personal and professional development opportunities.
  
  

We are inclusive! Celebrating and valuing our differences helps us see possibilities where others cant. We therefore welcome and encourage applications from all abilities, experiences, and backgrounds.

Are you ready to unlock possibilities at Grundfos? Apply today!

To get to know us better, follow us on LinkedIn or visit grundfos.com

---