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Real Time Operations Manager

Talentmate

Philippines

21st July 2026

2607-20799-171

Job Description

Experience in operations, support, or call center monitoring.
Analytical and problem-solving skills.
Able to work under pressure and react fast.
Good communication skills, preferably bilingual (English + Mandarin).
Basic knowledge of workflow or performance management tools.

Minimum Qualifications

Monitor live operations and adjust staffing in real-time.
Track performance metrics and service levels.
Coordinate with teams to resolve issues fast.
Optimize workflows for client support.
Support bilingual client communications if required.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	Philippines	City:	Pasig National Capital Region
Company Website:	http://sprout.ph/	Job Function:	Operations Management
Company Industry/ Sector:	Internet Publishing

What We Offer

About the Company

Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.

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