RCM Director

Our brand, Lennor Metier Consulting, a DOLE-licensed headhunting and recruitment agency in the Philippines, is proud to partner with a leading Revenue Cycle Management company in their search for an RCM Director based in Ortigas.

Salary Range: up to ₱250,000

Work Setup: Onsite

Shift Schedule: Night Shift (US hours)

Location: Ortigas

The role

Provide strategic and operational leadership for Revenue Cycle Management (RCM) and Accounts Receivable (AR) follow-up functions. Lead managers and teams to achieve or exceed national and client-specific KPIs, optimize cash collections, reduce AR days, and minimize denials and write-offs. Use deep revenue cycle expertise to identify upstream issues, drive process improvements, and deliver measurable financial results.

Your Responsibilities

Revenue Cycle & AR Operations

• Lead and oversee AR follow-up operations, including insurance billing, collections, and denial resolution.
• Establish performance targets and best practices to optimize AR outcomes and operational efficiency.
• Monitor compliance with billing regulations, payer requirements, and industry standards.
• Analyze AR performance, trends, and root causes impacting collections and denials; implement corrective actions.
• Drive improvements that maximize cash flow, reduce AR aging, and limit non-collectible adjustments.
• Communicate operational risks, opportunities, and performance results to senior leadership.
• Deliver clear, data-driven reporting on KPIs such as collections, rejections, and days in AR.
  
  

• Manage, coach, and develop AR managers and staff to meet productivity and quality standards.
• Oversee hiring, onboarding, training, performance evaluations, and professional development.
• Establish and maintain quality assurance and performance management programs.
  
  

• Lead and support revenue cycle initiatives, special projects, and escalated operational issues.
• Identify end-to-end process improvements and implement best-practice solutions.
• Represent the organization in client-facing initiatives and cross-functional projects.
• Prepare and present executive-level analyses, reports, and recommendations.
  
  

• Bachelor’s degree required.
• Minimum of 7 years of managerial experience in revenue cycle operations, with at least 2 years at the director or interim director level managing physician business office, CBO, or MSO revenue cycle operations.
• Extensive knowledge of end-to-end revenue cycle systems and processes.
• Strong analytical, problem-solving, and decision-making skills.
• Proven ability to lead teams in high-volume, performance-driven environments.
• Excellent communication, organizational, and interpersonal skills.
• High level of professionalism, integrity, and ability to manage sensitive information.
  
  

• HMO on Day 1
• Annual Incentive Program
• Opportunities for Internal Mobility
• Competitive Package
  
  

• We kindly request your patience as we receive a significant number of applications. Rest assured that our team will update your applications status soon. In the meantime, we encourage you to follow our LinkedIn page to stay informed about future opportunities and company updates.