Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com
At Amdocs, our mission is to empower our employees to Live Amazing, Do Amazing every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.
In one sentence
Leads and directs teams to deliver a unique, high quality product, service or product support result within a defined schedule, budget, quality and scope.
What will your job look like?
Strategic Vendor Management
Lead and manage relationships with 15-20 strategic vendors representing $50M+ in annual contracts
Develop and execute comprehensive vendor management strategies aligned with organizational objectives
Negotiate high-value contracts ensuring optimal terms, pricing, and service levels while protecting organizational interests
Establish and maintain executive-level relationships with vendor CXOs to drive strategic partnerships
Design and implement vendor governance frameworks including performance scorecards, QBRs, and escalation protocols
Executive Relationship Management
Serve as primary liaison between internal C-suite executives and vendor leadership teams
Present vendor strategies, performance metrics, and recommendations to Executive Committee
Facilitate executive business reviews and strategic planning sessions with key stakeholders
Act as trusted advisor to senior leadership on vendor-related strategic decisions
Value Creation & Optimization
Identify and implement cost optimization initiatives targeting 15-20% reduction in vendor spend
Drive operational efficiencies through process improvements, automation, and vendor consolidation
Develop business cases for vendor investments demonstrating clear ROI and strategic alignment
Lead vendor rationalization initiatives to optimize portfolio and eliminate redundancies
Create innovative commercial models including gain-sharing, risk-reward frameworks, and outcome-based pricing
Project & Program Management
Oversee multiple complex vendor-related projects with high budgets
Coordinate cross-functional teams including IT, Finance, Legal, and Operations for vendor implementations
Manage vendor transitions, transformations, and strategic sourcing initiatives
Ensure project delivery within scope, timeline, and budget while maintaining quality standards
Implement project governance structures and reporting mechanisms for executive visibility
All you need is...
Education & Experience
Bachelors degree in Business Administration, Supply Chain, Engineering, or related field (MBA strongly preferred)
Minimum 10-12 years of progressive experience in vendor management, strategic sourcing, or procurement
At least 5 years managing high-value contracts ($10M+ individual contract value)
Proven track record of managing relationships with C-level executives and/or Board members
Experience in telecommunications, technology, or professional services industries highly desirable
Professional Expertise
Expert-level contract negotiation skills with demonstrated results in complex, multi-year agreements
Deep understanding of vendor management best practices, frameworks (ITIL, ISO), and governance models
Strong financial acumen including TCO analysis, business case development, and P&L management
Experience with vendor management platforms (Ariba, Coupa, ServiceNow) and analytics tools
Professional certifications such as CPSM, CSCP, PMP, or equivalent highly valued
Why You Will Love This Job
You will work on large challenging and complex programs
You will be able to work with the best and brightest minds to collaborate across accounts/regions to provide a single voice
You will have the opportunity to work with the industry most advanced technologies
Amdocs is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to fostering a diverse and inclusive workforce
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