Policy Service Assistant

HIRING! HIRING! OFFICE STAFF OPEN FOR FRESH GRADS

• policy service assistant/office staff
  
  

• fresh graduates are all welcome to apply
• must be a graduate of any bachelors degree
• excellent in using ms office word or excel, also in google spreadsheets
• strong organizational and communication skills
  
  

• Assist in the creation, updating, and maintenance of client policies. Ensure all documents are filed and updated accurately.
• Input policy information into internal systems, maintaining a high level of accuracy to minimize errors.
• Respond to client inquiries regarding policy details, status, or amendments. Provides support via email, phone, or in-person interactions.
• Documentation Management: Process incoming policy applications, renewals, and cancellations. Ensure that all documents are compliant with regulatory and company standards.
• Assist in handling policyholder claims, including collecting relevant information, submitting documents, and tracking progress.
• Ensure policies and procedures align with company guidelines and regulatory requirements.
• Reporting: Generate reports related to policy statuses, outstanding claims, and other administrative tasks for management review.
• Work closely with underwriters, claims adjusters, and other departments to facilitate smooth operations.
• Investigate and resolve discrepancies or issues that arise during the policy process.
• Maintain accurate and organized records, ensuring the confidentiality of client data.
• Monitor upcoming policy renewals and process cancellations when required.