Operations Assistant

Department

Operations Department

Employee Type

Probationary

The Operations Assistant provides comprehensive administrative support to the Mall Operations team, ensuring smooth day-to-day operations, accurate documentation, and efficient coordination with internal departments and external partners. The role plays a vital part in maintaining operational excellence in line with Robinsons Malls’ service standards.

Key Responsibilities

• Provide administrative and clerical support to the Operations Director including calendar management, filing, and correspondence.
• Prepare, encode, and monitor operations-related documents, communications, and reports.
• Coordinate and follow up with Mall Operations Teams.
• Monitor office supplies and requisitions to ensure availability of necessary tools for daily operations.
• Assist in the preparation of reports such as foot traffic, mall performance data, and incident logs.
• Perform other duties as may be assigned by the Operations Director.
  
  

• Graduate of any 4-year course, preferably in Business Administration, Management, or any related field.
• At least 1–2 years of experience in administrative or operations support roles; mall or retail experience is an advantage.
• Proficient in MS Office applications (Word, Excel, PowerPoint).
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Detail-oriented, proactive, and able to handle multiple tasks efficiently.
• Willing to work on-site in Ortigas, Pasig.