We’re a leading Investor Services group offering end-to-end services in administration, accounting, reporting, regulatory and compliance needs of the investment sector worldwide. We employ a global workforce of 6,500+ people across 24 jurisdictions and have assets under administration (AUA) exceeding US$857 billion. We work with 13 of the world’s top-15 private equity firms.
Our services are underpinned by a Group-wide commitment to ESG and best-in-class technology including a global data platform and innovative proprietary tools supported by in-house experts.
Above all, what makes us different is our people. Operating as trusted partners to our clients, we deliver intelligent solutions through a combination of technical expertise and strong relationships based on deep client understanding.
We’re driven by our Group purpose, to power people and possibilities.
Job Description
THIS ROLE
Provides basic payment processing and data administration support
Focuses on routine, straightforward transactions
Learns core banking systems and processes
Core Responsibilities
Processes standard payments following established procedures
Maintains basic data quality in systems
Follows checklists and procedures to minimize risk
Completes accurate time reporting
Tasks
Processes simple payment transactions
Updates basic static data
Responds to routine client queries
Uses banking platforms for standard transactions
Maintains accurate records in time reporting system
Qualifications
ABOUT YOU
Educational Background
Bachelor's degree in business, finance, or related field preferred
Professional Experience
0- 1 year of experience in payment processing, banking, or administrative support roles
Basic understanding of financial transactions and banking systems
Experience with data quality management and adherence to standard operating procedures is beneficial
Skills And Key Behaviours
In addition to upholding our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following:
Accuracy in processing standard payment transactions
Basic proficiency in banking and payment platforms
Strong capability in data entry and maintenance
Time reporting accuracy
Attention to detail with a focus on accuracy
Clarity in communication with clients and colleagues
Efficiency in organization and task management
Adherence to procedures and escalate complex issues appropriately
Customer-centric approach with professional demeanor
Willingness to learn new systems and processes
Additional Information
OUR COMMITMENT TO YOU AND THE ENVIRONMENT
Sustainability is integral to our strategy and operations. Our sustainability depends on us building and maintaining long-term relationships with all our stakeholders – including our employees, clients, and local communities – while also reducing our impact on our natural environment.
There is always more we can, and should do, to improve – whether in relation to our people, our clients, our planet, or our governance. Our ongoing success as a business depends on our sustainability and agility in a changing and challenging global landscape. We’re committed to fostering an inclusive, equitable and diverse culture for our people, led by our Diversity, Equity, and Inclusion steering committee.
Our learning and development programmes and systems (including PowerU and MyCampus) enable us to invest in growing our employees’ careers, while our hybrid working approach supports our employees in achieving balance and flexibility while remaining connected to their colleagues. We want to empower our 6,500+ employees - from 94 nationalities, across 24 countries - to each achieve their potential. Through IQ-EQ Launchpad we support women managers launching their first fund, in an environment where only 15% of all private equity and venture capital firms are gender balanced.
We’re committed to growing relationships with our clients and supporting them in achieving their objectives. We understand that our clients’ sustainability and success lead to our sustainability and success. We’re emotionally invested in our clients right from the beginning.
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