Marketing Program Operations Specialist

Overview

As the Marketing Program Coordinator, you will be the orchestrator of our digital marketing initiatives, ensuring each project reaches its full potential. Your role encompasses a diverse range of responsibilities including coordinating with different teams, planning, utilizing various project management tools and other systems (CRM, CMS, etc.), and overseeing and documenting all aspects of the specific project assignment.

Key Responsibilities

• Project coordination, task management, and status monitoring to ensure efficiency and quality of marketing program delivery.
• Active day-to-day management of various tech collaboration platforms such as Asana, Monday.com, Airtable, Gainsight, Reachdesk, Wistia, etc.
• Create and lead weekly reviews and progress check-ins with internal and external stakeholders (US clients).
• Prepare marketing activity reports and metrics for measuring program success.
• Support planning and allocation of resources towards strategic marketing program priorities and impact.
• Facilitate communications between internal team members to resolve bottlenecks and drive forward momentum.
• Proactively identify and mitigate project risks and issues and escalate as necessary to ensure timely resolution and minimize project disruptions.
• Collaborate closely with cross-functional teams, including development, design, content, and operations, to ensure alignment and coordination across project initiatives.
  
  

• Bachelors degree in Business, Marketing, Engineering, Computer Science, Mathematics, or a related field.
• Minimum 3 years of working experience as a project coordinator or in account/project management roles.
• Has experience in digital marketing.
• Proficient in Excel and PowerPoint with a high level of interest in learning new collaboration tech platforms, content management systems (CMS), and customer relationship management (CRM) tools.
• Excellent communication and comprehension skills (Written and Oral).
• Excellent presentation skills and comfortable liaising with international stakeholders (US).
• Excellent time management skills
• Experience in working with budgets and forecasting will be advantageous.
• Has strong client-facing and relationship management experience.
• Experienced in liaising and presenting to US-based clients is preferred.
• Must be willing to report twice a week in Pasig City, Philippines on a night shift schedule from 8PM to 5AM PHT.