LEARNING AND DEVELOPMENT SPECIALIST TECHNICAL ENABLEMENT

Location:

Pasig City

Job Overview

Do you love transforming technical expertise into impactful learning experiences? Do you enjoy seeing teams grow their skills and confidence while solving real-world problems?

We’re looking for a Learning & Development Specialist (Technical Enablement) to join our team and design, develop, and deliver hands-on technical learning programs for Sales, Pre-Sales, Technical, and Service Delivery teams. You’ll help new hires ramp up faster, empower employees with deep technical knowledge, and support the long-term success of our technical teams.

This is your chance to make a visible impact across the organization, shape technical enablement strategy, and mentor the next generation of L&D talent.

What You’ll Do

• Design & Deliver Programs: Lead technical onboarding, role-based bootcamps (including our Tech Sales Bootcamp), and skills workshops that help employees hit the ground running.
• Turn Knowledge into Learning Assets: Collaborate with SMEs to create engaging guides, playbooks, labs, and e-learning content that can be used over and over.
• Hands-On Labs & Workshops: Build and run interactive labs using tools like Packet Tracer, GNS3, EVE-NG, and Cisco dCloud.
• Validate & Measure Learning: Use assessments, rubrics, and simulations to ensure employees are confident and ready to apply their skills.
• Support Long-Term Enablement: Mentor team members through a train-the-trainer approach to ensure sustainability and consistency across L&D programs.
• Stay Ahead: Keep up with trends in technical enablement, instructional design, and learning technologies to continuously improve our programs.
  
  

• Bachelor’s degree in IT, Engineering, Computer Science, Education, Psychology, HR, or related field.
• 3+ years experience in Learning & Development, technical enablement, pre-sales, technical training, or service delivery.
• Strong facilitation skills for both virtual and in-person sessions.
• Ability to simplify complex technical concepts into engaging learning experiences.
• Hands-on experience with technical lab/simulation tools (Packet Tracer, GNS3, EVE-NG, Cisco Cloud, or equivalents).
• Knowledge of instructional design frameworks (ADDIE) and adult learning principles.
• Organized, process-driven, and passionate about developing people.
  
  

• Impactful Work: Shape the skills and knowledge of our technical teams across multiple domains.
• Growth Opportunities: Learn new technologies, instructional design methods, and leadership skills while mentoring others.
• Collaborative Culture: Work closely with SMEs, technical leaders, and fellow L&D professionals.
• Innovation-Friendly Environment: Experiment with lab simulations, workshops, and modern learning technologies.
• Recognition & Influence: Your programs directly improve employee performance, readiness, and business outcomes.
  
  

• Networking: Routing, Switching, SD-WAN, Wireless
• Security: Firewall, Endpoint Security, Email Security, SASE
• Collaboration & Contact Center: IP Telephony, Video Conferencing
• Data Center: DC Networking, Servers, HCI, Storage, Backup
• Cloud: On-Premise, Public Cloud, Hybrid Cloud
  
  

• MS PowerPoint and documentation tools
• LMS administration and reporting
• Authoring tools (Canva, Powtoon, or equivalents)
• Lab/simulation platforms (Packet Tracer, GNS3, EVE-NG, Cisco dCloud, or equivalents)