Job Description

A fast-growing financial services company in Ortigas is hiring a KYC Officer to support customer due diligence, risk assessment, and AML/CTF compliance.

This full-time opportunity offers you the chance to play a pivotal role in ensuring regulatory compliance and safeguarding the integrity of customer onboarding processes. As a KYC Officer, you will be at the forefront of reviewing new client documentation, evaluating high-risk accounts, and analysing customer behaviour patterns. The organisation values your expertise in anti-money laundering (AML) and due diligence, providing an environment where your analytical skills and attention to detail are highly regarded. With a commitment to professional growth, you will have access to ongoing training opportunities and the support of a knowledgeable team that prioritises collaboration and shared success.

  • Be part of a reputable financial institution with a strong focus on compliance and risk management, offering you stability and room for professional development.
  • Enjoy working in a supportive environment that encourages knowledge sharing, teamwork, and continuous learning through regular training sessions.
  • Benefit from flexible working opportunities within a collaborative team that values your input and fosters an inclusive workplace culture.

What Youll Do

As a KYC Officer, you will immerse yourself in the critical process of customer onboarding by meticulously reviewing documentation for new accounts, conducting risk assessments, and monitoring high-risk profiles. Your day-to-day activities will involve collaborating with various departments to ensure seamless information flow while maintaining rigorous standards for compliance. You will investigate complex cases involving high-risk individuals or entities, prepare detailed reports on your findings, and provide valuable insights into improving organisational processes. By leveraging your expertise in transaction monitoring and screening within the financial services sector, you will help protect the organisation from potential risks while supporting its mission of delivering secure financial solutions. Your ability to analyse data trends, understand customer behaviours, and recommend enhancements will make you an indispensable member of the compliance team.

  • Conduct thorough due diligence on new clients by requesting, reviewing, and verifying KYC information and documentation to ensure compliance with internal policies and external regulations.
  • Perform detailed analytical risk assessments for new customers, identifying potential risks and ensuring high-risk clients are properly tagged and regularly monitored within the system.
  • Prepare comprehensive reports reflecting risk analysis findings for new customers while ensuring adherence to all relevant procedures related to KYC analysis.
  • Carry out periodic reviews of KYC records to confirm completeness, verify that due diligence has been performed, and ensure all files and risk assessments remain current and up-to-date.
  • Investigate high-risk clients—including Politically Exposed Persons—by gathering all necessary documentation to complete client files and reporting findings as required.
  • Monitor client activities for unusual transactions by developing a deep understanding of each client’s business operations and associated parties.
  • Provide actionable recommendations to improve products based on customer needs, feedback, and observed market trends.
  • Collaborate closely with other departments to resolve issues efficiently while maintaining open lines of communication across teams.
  • Utilise Google Suite tools effectively for documentation, reporting, and workflow management as part of daily responsibilities.
  • Undertake additional duties as assigned by management to support overall compliance objectives.

What You Bring

Your proven track record as a KYC Officer within the fin-tech sector equips you with the practical knowledge needed to excel in this role. You bring hands-on experience in conducting due diligence checks, performing transaction monitoring activities, and applying robust screening protocols. Your familiarity with AML or due diligence allows you to identify suspicious activities promptly while adhering strictly to regulatory requirements. In addition to technical expertise, your interpersonal skills enable you to collaborate effectively with colleagues from different departments—fostering an atmosphere of mutual respect and cooperation. Your proficiency with digital tools such as Google Suite streamlines your workflow management capabilities. Furthermore, your bilingual fluency ensures that you can communicate clearly with stakeholders at every level. These qualities collectively position you as a dependable asset who contributes positively towards maintaining organisational integrity.

  • Minimum 3 years experience in KYC processes, transaction monitoring, and screening within the financial services industry is essential for this role.
  • Comprehensive understanding of anti-money laundering (AML) and due diligence is required to ensure effective compliance practices.
  • Holding a recognised compliance qualification would be considered an advantage but is not mandatory for application.
  • Demonstrated ability to work both independently and collaboratively with other departments enhances your effectiveness in this position.
  • Exceptional analytical skills are necessary for assessing risk factors accurately during client onboarding procedures.
  • Experience in mediation or conflict resolution techniques supports harmonious interdepartmental relationships when addressing complex cases.
  • Proficiency in using Google Suite tools is vital for managing documentation workflows efficiently throughout daily tasks.
  • Background in operating applications such as CMS or CRM platforms enables smooth navigation through client records and reporting systems.
  • Fluency in both Filipino and English ensures clear communication with colleagues and clients alike across diverse situations.

What Sets This Company Apart

This organisation stands out as a trusted leader in the fin-tech industry by placing significant emphasis on regulatory compliance, ethical conduct, and employee well-being. Employees benefit from being part of a collaborative environment where knowledge sharing is encouraged through regular training sessions designed to keep everyone updated on best practices. The company’s commitment to inclusivity means that every team member’s voice is valued—creating a sense of belonging regardless of background or experience level. Flexible working opportunities allow staff members to balance personal commitments alongside professional responsibilities without compromising productivity or job satisfaction. With supportive leadership focused on nurturing talent from within, employees are empowered to grow their careers while contributing meaningfully towards shared goals. The organisation’s reputation for dependability attracts professionals who value stability yet seek continuous improvement—a combination that makes it an employer of choice within Ortigas’ thriving business district.

Whats Next

If you are ready to take the next step in your career journey as a KYC Officer within a respected financial institution committed to excellence in compliance—this is your moment!

Apply today by clicking on the link provided; seize this opportunity to become part of an inclusive team dedicated to making a positive impact.



Due to the high volume of applications we are experiencing, our team will only be in touch with you if your application is shortlisted.


Job Details

Role Level: Associate Work Type: Full-Time
Country: Philippines City: Pasig National Capital Region
Company Website: https://www.robertwalters.co.uk/ Job Function: Management
Company Industry/
Sector:
Staffing and Recruiting

What We Offer


About the Company

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