IT Helpdesk

About The Job

We’re Hiring: Part-Time Helpdesk / IT Support (Remote)

We are looking for a reliable and proactive Helpdesk / IT Support who can start ASAP. This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take initiative in improving day-to-day IT support for a fully remote team.

If you are resourceful, responsive, and comfortable working independently, we’d like to hear from you.

What You’ll Do

• Provide remote technical support and troubleshooting for hardware, software, and connectivity issues.
• Assist users with cloud-based applications and remote access tools.
• Monitor and manage systems using RMM and IT management platforms.
• Support basic cybersecurity practices and help keep devices and accounts secure.
• Maintain IT asset records and assist in occasional on-site asset checks.
• Take initiative in handling tasks and suggesting improvements where needed.
  
  

• Experience in helpdesk, IT support, or remote troubleshooting.
• Apply now if you are ready to join immediately and support a remote team with dependable IT helpdesk service.
  
  

• Familiarity with IT management platforms and basic cybersecurity practices.
• Has initiative, is eager to learn, and willing to take on tasks proactively.
• Can work with minimal supervision and communicate clearly with users.
  
  

• Part-time: 4-6 hours per day, 5 days per week.
• Fully remote.
• May be asked to do rare on-call support for urgent concerns.
• With occasional onsite visits for asset checking.