HR Administrator

Role Overview

The HR Administrator plays a critical role in driving operational excellence across the employee lifecycle. This position owns the integrity of HR data and systems, ensures full regulatory compliance, and serves as a trusted partner to employees and managers navigating benefits, leave, and performance processes. By delivering accurate, timely reporting and proactively identifying process gaps, the HR Administrator enables the broader HR team to focus on strategic priorities while maintaining a seamless employee experience.

Key Duties And Responsibilities

HR Data Administration

• Process and reconcile all Navia Benefit HRA claims on a weekly basis, ensuring accurate and timely reimbursements for employees
• Administer and monitor HIPAA compliance and new hire training programs within POWER DMS and HRIS platforms, ensuring 100% completion rates
• Deploy and track state-mandated training programs across all applicable jurisdictions, maintaining up-to-date compliance records
• Serve as a reliable resource for employee data inquiries, delivering accurate and timely responses to support employee relations and cross-functional HR initiatives.
• Maintain data integrity by managing employee address updates and cascading changes across all relevant HR and payroll systems.
  
  

• Own end-to-end administration of FMLA and all leave of absence programs, maintaining meticulous tracking of leave status, eligibility, and required documentation to protect both employees and the organization.
• Orchestrate seamless return-to-work transitions by proactively coordinating with managers and IT to restore system access, confirm role alignment, and set employees up for success from day one back.
• Triage and resolve leave-related service tickets with urgency, ensuring all return-to-work actions are completed accurately and within established SLAs.
• Conduct weekly FMLA/LOA audits to identify discrepancies, flag at-risk cases, and ensure continuous compliance with federal and state regulations.
  
  

• Execute monthly HRIS audits of employee promotions and compensation changes, identifying and resolving data discrepancies to safeguard payroll accuracy and process compliance.
• Support SSAE/SOC audit cycles by preparing documentation, coordinating evidence collection, and ensuring HR controls meet audit standards.
• Perform scheduled audits of leave of absence records and documentation, proactively surfacing compliance gaps and recommending corrective actions to meet both company policy and regulatory requirements.
  
  

• Act as a dependable operational backbone for the HR team, upholding record accuracy, reinforcing compliance standards, and ensuring consistent execution of HR processes across the organization.
• Provides weekly Activity Reports to Navia Security Team
• Provides weekly Termination Report to support team
• Provides monthly Activity reports to support team
• Conducts Contractor Quarterly Audits
• Partner with Payroll to review and correct timecard discrepancies, acting as a critical check to protect payroll accuracy before processing deadlines.
• Track and document timecard issues through to resolution, collaborating closely with the Payroll team to drive accountability and prevent recurring errors.
• Process employment verification requests promptly and accurately, representing the organization with professionalism to external parties.
• Partner with the HR Manager to administer full-cycle benefits programs, supporting open enrollment, eligibility changes, and employee inquiries with accuracy and care.
• Conduct monthly reconciliation of medical enrollment data against HRIS records, resolving discrepancies to ensure benefit accuracy and cost control.
• Reconcile monthly medical carrier invoices against enrollment data, flagging billing errors and coordinating corrections to protect the organization from overpayment.
• Perform quarterly Guardian billing reconciliation, ensuring voluntary benefit invoices align with enrollment records and resolving discrepancies in a timely manner.
• Support the annual performance management cycle by coordinating system setup, communications, and tracking to ensure on-time completion across all business units.
• Contribute to HR team initiatives and special projects, bringing a solutions-oriented mindset and operational rigor to drive successful outcomes.
  
  

• Bachelors degree in Human Resources, Business Administration, or a related field; or equivalent work experience
• 2+ years of HR administrative or HR operations experience
• Experience with HRIS platforms (e.g., Paylocity, Namely, ADP, or similar)
• Experience with FMLA/LOA administration preferred
  
  

• Working knowledge of FMLA, ADA, and applicable state leave laws
• Familiarity with HIPAA compliance requirements
• Understanding of benefits administration processes, including medical and voluntary benefits
• Exposure to SSAE/SOC audit processes a plus
  
  

• High attention to detail with a strong commitment to data accuracy
• Ability to manage multiple priorities and meet recurring deadlines in a fast-paced environment
• Strong organizational and time management skills
• Effective written and verbal communication skills
• Ability to handle sensitive and confidential employee information with discretion
• Collaborative team player with a proactive, solutions-oriented approach